1mo ago

Senior Project Manager, Market Research | Mexico, Chili & Brazil (Remote)

MexicoRemoteFull timesenior

OperationsProject Manager

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Quick Summary

Key Responsibilities

Manage end-to-end quantitative research projects,

Technical Tools

OperationsProject Manager

The world’s consulting and private equity powerhouses turn survey questions into strategic revelations with Potloc. Our all-in survey platform is designed to be the fastest, most reliable asset for understanding market shifts.

With unrivaled sample quality, AI-powered analysis, and end-to-end research oversight, it all adds up to a competitive advantage.

Since 2014, we’ve helped 500+ global firms collect dynamic insights from 343M+ B2B and B2C responses across industries and geographies.

Our team is dedicated to being the best end-to-end service provider for our clients globally.

To do this, we have offices in North America and Europe!

We encourage professional development and provide support to our teams through our 4 core values: Excellence, teamwork, honesty & adaptability.

Potloc is looking for a highly organized, self-driven Project Manager to join our growing team as our first hire in the LATAM region : you'll be joining colleagues already based across Europe, Canada, and India.

You'll manage end-to-end research projects, ensure client satisfaction, and help promote our services and products.

You'll be joining a dynamic, international team of 20 Project Managers: a collaborative, supportive group passionate about delivering exceptional work in a fast-paced, innovative environment.

Responsibilities

~3 min read

→Manage end-to-end quantitative research projects, from kick-off to delivery of raw data sets (no analysis)

→Deeply understand client objectives to design tailored research solutions

→Translate client needs clearly to internal and external teams

→ Serve as the primary client contact during all operational phases: kick-off, questionnaire design, fieldwork, and delivery

→Track project progress proactively and provide timely updates to clients

→Build and maintain strong client relationships to maximize satisfaction and long-term retention

→Onboard clients on the Potloc Platform to optimize their experience and efficienc

→Contribute to process and product improvements by suggesting new features and workflows

This role requires availability during North America working hours, including occasional weekends based on project needs.

→7–12 years of experience as a Project Manager in the Market Research industry

→Proven ability to manage competing priorities and tight deadlines efficiently

→Good understanding of sampling methodologies (CATI, CAWI, etc.)

→Experience in questionnaire design (creation and optimization)

→Highly autonomous, results-driven, and proactive

→Strong judgment with a track record of solving challenges quickly and effectively

→Skilled at managing multiple complex projects simultaneously across various stages of the customer journey

→Able to perform under pressure and maintain high-quality standards in a fast-paced environment

→Excellent communication and negotiation skills

→Experience working with consulting and private equity firms is a plus

→📈 A dynamic company with ambitious goals, a strong team spirit, and a stimulating environment where everyone can contribute to a collective success

→💸 A competitive salary package, including stock options to allow you to share in our success

→📊 A structured career path, with performance evaluations to support your development

→🏖 Paid vacation and public holidays (varies by country):

→Brazil: 30 calendar days of paid vacation annually (≈22 working days), accrued after 12 months of service, plus national, state, and municipal public holidays (varies by state/municipality)
→Chili : 15 days of paid vacation (plus national public holidays, per Chilean labor law)
→Mexico: 12 days of paid vacation, plus 7 mandatory public holidays under the Federal Labor Law
→📅 Additional leave for key moments in your life (moving, childbirth, marriage, etc.)
→🏥 A comprehensive health coverage plan, for you and your family, to ensure your well-being every day

→Exchange with a member of our Talent team (30 min)

→Interview with the hiring manager (45 mn)

→Technical test (1h)

→Team fit (30 mn)

→Job offer 🙌

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