Shipping Supervisor - 2nd Shift

Direct frontline shipping and dock operations during 2nd Shift within a fast-paced, 24-hour manufacturing environment. Lead forklift operators, loaders, and staging personnel while ensuring safe operations, efficient product flow, accurate shipments, and strong employee engagement.

The successful candidate will be a hands-on leader who values accountability, leads by example, and creates an environment where safety, quality, and performance are non-negotiable.

DUTIES AND RESPONSIBILITIES:

• Conduct daily shift-start safety meetings and reinforce safe work practices throughout the shift.
• Ensure compliance with all PPE requirements, equipment inspections, and company safety procedures.
• Immediately address unsafe conditions, unsafe behaviors, and near misses.
• Promote a culture where employees feel responsible for one another's safety.

• Lead by example and establish clear expectations for performance, attendance, safety, and conduct.
• Provide coaching, training, and constructive feedback to shift personnel.
• Recognize strong performance while consistently addressing performance issues.
• Foster a positive work environment built on fairness, consistency, and respect.

• Direct daily loading, staging, and shipping activities during peak evening dispatch hours.
• Coordinate freight movement to ensure on-time shipments and efficient dock flow.
• Monitor trailer utilization, load quality, and shipping accuracy.
• Minimize delays and improve overall dock performance.

• Monitor daily attendance and staffing requirements.
• Address attendance issues promptly and consistently according to company policy.
• Support staffing adjustments necessary to meet customer and operational requirements.

• Verify outgoing shipments meet quality and customer requirements.
• Perform routine audits of staged product and completed loads.
• Work closely with production teams to resolve issues before product is shipped.

• Review and enforce completion of daily equipment inspections.
• Ensure forklifts, scanners, dock equipment, and related assets remain safe and operational.
• Report maintenance needs promptly and remove unsafe equipment from service when necessary.

• Conduct effective shift handovers with incoming and outgoing supervisors.
• Complete accurate shift reports documenting safety, production, quality, staffing, and operational concerns.
• Communicate issues clearly to management and supporting departments.

EDUCATION AND/OR EXPERIENCE

Required Qualifications:

• Minimum of 3-5 years of experience in a manufacturing, distribution, warehouse, or shipping environment.
• Minimum of 2 years of direct leadership, supervisory, lead, or team leadership experience.
• Strong understanding of shipping operations, forklift safety, dock management, and warehouse processes.
• High School Diploma or GED required.
• Proficiency with Microsoft Excel and computerized inventory or warehouse management systems.

• Experience in heavy manufacturing or high-volume industrial shipping operations.
• Experience leading teams of 8 or more employees.
• Demonstrated success improving safety, productivity, attendance, or employee retention.
• Bilingual Spanish/English communication skills a plus.

• Excellent communication skills.
• Able to read and interpret documents such as sales, business and performance reports, operating and maintenance instructions, training and procedure manuals.
• Ability to write business reports and correspondence.
• Ability to speak effectively.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form.
• Ability to solve a variety of problems and deal with situations where limited information or standardization exists.

• Ability to add, subtract, multiply, divide in all units of measure. 
• Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.   

• Computer literate (MS Office including Word and Excel), data entry skills
• Application knowledge of products and production processes
• Quality standards – both ISO and QS

PHYSICAL DEMANDS & WORK ENVIRONMENT

This position operates in a fast-paced manufacturing and shipping environment with active forklift traffic, moving equipment, and varying temperatures.

The successful candidate must be able to:

• Stand and walk for extended periods, frequently up to 8-10 hours per shift.
• Climb on and off equipment and loading platforms.
• Bend, reach, push, pull, and perform repetitive movements throughout the workday.
• Lift and move up to 50 pounds.
• Work in a non-climate-controlled industrial environment.

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. While performing the duties of this job, the employee is regularly exposed to moving equipment in the work area. The employee is sometimes exposed to wet and/or humid conditions, along with hot and cold temperatures depending upon the season. The noise level in the work environment is usually loud.

REQUIRED LEADERSHIP ATTRIBUTES

You do the right thing even when nobody is watching. You own mistakes, communicate honestly, and address problems directly.

You accept responsibility for the results of your shift and help others do the same.

• Quality of shift communication
• Execution of operational priorities
• Consistent adherence to company standards

You understand that developing people is one of the most important responsibilities of leadership.

You remain focused and professional during high-volume shipping periods, customer demands, equipment issues, and changing priorities.

You understand that consistency creates results and that standards matter every day, not just when leadership is present.

PERFORMANCE MEASUREMENTS

• Incident-free performance
• Equipment inspection compliance
• Safety engagement and participation

• On-time shipment performance
• Shipping accuracy
• Dock efficiency and trailer utilization

• Employee engagement
• Attendance management
• Team development and retention

BEFORE YOU APPLY, ASK YOURSELF THIS:

When something goes wrong on your shift, do people naturally look to you for answers?

Do you take pride in running a safe, organized, high-performing operation?

Can your team count on you to show up, follow through, and hold people accountable while treating them with respect?

Do you believe leadership is earned through actions, not titles?

If you answered yes, keep reading.

We are looking for a leader for our 2nd Shift shipping operation. Not someone who wants to sit behind a desk. Not someone looking for a title. We are looking for someone who takes ownership of results and understands that leadership means creating an environment where people can succeed.

Pratt Industries is growing rapidly, and we believe the best leaders are developed from within. We invest heavily in people who demonstrate integrity, accountability, and a commitment to continuous improvement. If you're looking for a company where hard work, character, and results create opportunities for advancement, we want to hear from you. Look at our growth on Linkedin.

This role is responsible for leading our busiest shipping hours of the day. You'll oversee dock operations, coach forklift operators and loaders, ensure safe work practices, coordinate carrier dispatches, and set the tone for the entire shift.

Success in this role requires someone who is firm but fair, highly visible on the floor, and committed to developing people while maintaining high standards.

We encourage candidates to learn about Pratt Industries before applying. Take a look at our growth, expansion, and career opportunities on LinkedIn. The people who are most successful here tend to be naturally curious, preparation-minded, and genuinely interested in understanding the organization they hope to join.

YOU'LL THRIVE IN THIS ROLE IF YOU:

• Take ownership instead of making excuses.
• Believe accountability and respect can coexist.
• Are comfortable making decisions when management is not standing beside you.
• Enjoy coaching employees and helping others improve.
• Value safety as much as production.
• Believe the small details drive operational success.
• Take pride in building strong teams and strong cultures.