Operations Manager-Zurich, Switzerland

[Zurich, Switzerland]

We are seeking a hands-on Operations Manager to build the operational backbone of our new Optics Research Lab in Zurich. You will report directly to Quera Computing Incorporated’s VP of Finance, overseeing the daily Quera Computing AG activities that make the business efficient, resilient, and ready for scaling. You will have ownership over facilities, lab operations, purchasing and logistics, safety and compliance for the Zurich Optics Research Lab, and you will support the Head of Optics Research in Zurich directly on administrative matters and human resources. This is a role for someone who likes building a lab from the ground up and keeping it running safely.

• →Operational Excellence: Build, design, and document core internal processes to support business scaling, headcount planning and hiring pipeline.
• →Process Improvement: Identify bottlenecks and implement automation solutions to boost productivity.
• →Financial Oversight – Work closely with Finance on budget planning, usage rules, expense tracking and reporting.
• →Supply Chain/Shipping/Receiving – Together with supply chain US team support procurement and inventory management, including shipping/receiving matters that will include regular bending, lifting, stretching and reaching both below the waist and above the head.
• →Facilities Management – Partner with the Quera Computing Inc. facilities team to ensure that the Switzerland facility is properly built out during renovation, incl. space planning, access control, workplace safety and implementation of general building services. Ongoing facility management during operation and coordination of repairs on a short timeline
• →Safety and compliance – Implement and maintain lab safety rules (incl. laser safety, electrical safety): definition of control areas, interlocks and signage, definition of standard operating procedures, incident and near-miss reporting, emergency plans and drills, first-aid and fire-safety coverage. Ensure compliance with Swiss and Zurich work rules.
• →Administrative Management – manage and/or oversee localized support for matters related to marketing/public relations, time management (e.g., holiday/vacation)/reporting, and event planning and coordination

• →Human Resources – Oversee employee onboarding and orientation activities and other related matters as assigned (e.g. offers paperwork, work-permit and relocation logistics).

• →Coordination & Reporting – Act as a key bridge between US headquarters and Switzerland-based team members.
• →Compliance & Contracts – Support contract management and ensure compliance with export control, partner agreements and other regulatory requirements.

• 5+ years in a Country, Operational, Management, ideally within an early-stage startup, research, university, photonics or deep-tech environment in Switzerland.

• Proven ability to build operational systems from scratch.
• Analytical Thinking: Strong problem-solving skills using data to make informed decisions.
• Leadership: Experience leading a team and influencing cross-functional partners.
• Tools: Proficiency in productivity tools (e.g., MS Office, expense management platforms, and CRM systems).
• Knowledge of Swiss employment and safety rules (ArG, UVG, EKAS).
• Strong organization, discretion and communication skills; comfortable acting as right hand to Head of Research Lab and handling many small tasks at once.
• Fluent in English. Good German (B2 or better) is a plus.

• Bachelor's degree or equivalent, or 5+ years of equivalent experience
• Proven ability to manage complex projects with multiple stakeholders.
• Strong skills in budget management, financial reporting, and compliance.
• Hands-on experience with operational workflows, process improvement, and vendor management.
• Knowledge of contract management and regulatory compliance (export control experience is a plus).
• Excellent organizational, communication, and stakeholder management skills.
• High adaptability in dynamic, fast-moving environments.