Hotel Operations Manager (German Speaker) (m/w/d)

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and 1,400+ hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

Job Description

At RHG, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences. Apply now for:

• As an Operations Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results.

• You are an industry expert and a recognized leader with the ability to prioritize a complex and hands-on workload
• You strive to deliver an experience that is beyond expectation - creating memorable moments for our guests
• You enjoy the challenge of running our show. It’s what makes your heartbeat faster!
• You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget.
• As right hand to the General Manager, you will work proactively to ensure guest satisfaction and the smooth running of the hotel
• As an Operations Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

• Fluency in German and English
• Proven experience in leading hotel-operations teams with strong problem-solving capabilities
• Excellent leadership skills with a hands-on approach and lead-by-example work style
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Excellent written and verbal communication skills
• Experienced in using IT systems on various platforms
• Excellent Power Point and Excel skills