Operations Specialist

Rebuilt is a Private Equity-backed real estate firm that creates win-win opportunities for property sellers seeking a convenient sale process and real estate investors looking for exclusive, high-return properties. We source a variety of properties including residential, multifamily, commercial, raw land, mixed use, and more. Rebuilt just secured a $65M Series A investment to fuel their expansion. We are looking to continue our geographic growth, increase our presence in established markets, and integrate relevant product offerings such as private lending, title & escrow, and property management.  Rebuilt (www.rebuilt.com) is building a truly unique, vertically integrated real estate investment business fueled by unparalleled local market expertise and enabled by advanced technology solutions. 

Rebuilt is a real estate investment company that buys properties directly from homeowners off-market and sells them to investors. Our Acquisition and Disposition sales teams are supported by a lean operations group, a VA team, and in-house product and engineering teams building our own sales tools.

We're hiring an early-career Operations Specialist to run the recurring operating rhythm of our sales teams: onboarding, training, documentation, team meetings and change communication. You'll report to the COO, own execution for your areas, and use AI every day to create finished work and automate manual tasks.

• →Own new-hire setup and onboarding: system access, rosters, cohort calendars, communications and knowledge checks.
• →Write and maintain SOPs and keep our knowledge base current.
• →Coordinate weekly team meetings and skills practice: agendas, materials, recaps and attendance.
• →Build and deliver training when new tools or significant system updates launch, and announce process changes to the field.
• →After launch, gather user feedback and bugs, and close the loop with Product and Engineering on fast follows.
• →Act as the hands-on user voice in product design sessions, and test new features in the real workflow.
• →Run recurring reports and routine operational tasks, back up peers during PTO, and turn repetitive work into AI or automation solutions.

• 1–3 years in operations, program coordination, sales support, training or a similar fast-paced role (strong internships count).
• Heavy, hands-on AI use as part of how you work. You should be able to show examples of:
• Creating finished work with AI tools (Claude, ChatGPT or similar): SOPs, training guides, slide decks, dashboards, simple web pages or reports.
• Automating a manual process with AI or no-code tools: a workflow, a script, a spreadsheet automation or an AI-driven routine you set up and maintained.
• Judging AI output critically and checking it before it goes to anyone else.
• Clear, concise writing: you can turn a messy process into steps someone else can follow.
• Comfortable teaching: you can run a training session and explain a new tool to a skeptical audience.
• Highly organized; you track many moving pieces and close loops without reminders.
• Proactive: you drive work forward instead of waiting to be told the next step.
• Strong with Google Workspace (Docs, Sheets, Calendar, Slides) and Slack.
• Comfortable working asynchronously with remote teams across time zones.
• Sound judgment on when to decide and when to escalate.

• Exposure to real estate investing, wholesaling or a sales-driven environment.
• Experience coordinating onboarding, training cohorts or an LMS.
• Experience writing SOPs or maintaining a knowledge base.
• HubSpot or another CRM.
• Basic technical comfort: Markdown/HTML, GitHub, Google Apps Script, or SQL/Metabase.
• Bachelor's degree, or equivalent experience.

• Location: Remote (US)
• Hours: Central time business hours, with flexibility based on business needs
• Type: Full-time, W-2

INDHP