Manager Business Intelligence Unit

• Full Time / Ongoing
• ASO8 / $130,046.00 - $134,956.00
• 5063 / EASTWOOD

SA Ambulance Service (SAAS) is at a significant point in its data journey, and this full-time contract role — available until 31 July 2027 — offers a genuine opportunity to shape how intelligence drives operational decisions across one of South Australia's most essential emergency services.

Based at SAAS Metro Headquarters in Adelaide's eastern suburbs, you'll lead the Business Intelligence Unit in delivering meaningful, accurate, and timely data insights that support ambulance operations, performance reporting, and strategic planning. Your key responsibilities will include:

• Managing and developing a team of analysts responsible for business intelligence outputs across SAAS
• Overseeing the design, maintenance, and continuous improvement of reporting frameworks and dashboards
• Partnering with operational and executive stakeholders to translate complex data into clear, actionable intelligence
• Driving data governance practices and ensuring integrity across BI systems and reporting pipelines

• Demonstrated experience leading a business intelligence, analytics, or reporting function within a complex organisation
• Strong proficiency with BI platforms such as Power BI, Tableau, or equivalent tools
• The ability to manage competing stakeholder priorities while maintaining quality and accuracy of outputs
• Experience working within health, emergency services, or a similarly regulated government environment is highly regarded at SAAS
• Proven capability in data governance, data modelling, and performance reporting
• Strong written and verbal communication skills, including presenting insights to non-technical audiences

SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services. We are committed to ensuring South Australia has access to the best possible emergency medical care, non-emergency transport, and rescue and retrieval services. 

Please upload your current CV and a cover letter when you apply. Your cover letter is your chance to introduce yourself and demonstrate how you meet the essential criteria listed in the role description. Make sure you highlight your relevant skills, experience, and personal qualities.  

We’re looking for a genuine effort to address these points, so take the time to tell us how you’re a great fit for the role! 

As an employee of SA Ambulance Service, you may be eligible to salary package a range of living expenses. Visit https://sagov.smart.com.au/  for more information. 

• Aboriginal and Torres Strait Islander applicants are encouraged to apply for this role.  

• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. 

• Appointment will be subject to a satisfactory Criminal History Check and/or additional relevant history screening that may be applicable and appropriate Immunisation screening.  

• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace. 

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Advertised: 05 Nov 2026 Cen. Australia Daylight Time
Applications close: 19 Nov 2026 Cen. Australia Daylight Time

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