Stock & Operations Lead - Luxury Flagship

Join a luxury women’s fashion house with a devoted global following, known for its sophisticated, contemporary collections and thoughtful design. As the brand expands into the sunny Floridian retail landscape, we are seeking an exceptional Stock & Operations Lead to support the opening and ongoing success of our Palm Beach flagship for a long-term pop-up.

This is a key role within the store—responsible for ensuring product operations run seamlessly behind the scenes, enabling an elevated, uninterrupted client experience on the sales floor. You’ll play a critical part in supporting the brand’s presence at one of the country’s most prestigious luxury shopping destinations.

As Stock & Operations Lead, you will oversee all back-of-house operations and merchandise flow, ensuring inventory accuracy, organization, and efficiency at all times. You will work closely with the store leadership and sales team to support daily selling needs, maintain visual and operational standards, and contribute to a polished, high-performing store environment.

This role is ideal for a detail-oriented, dependable retail professional who takes pride in precision, organization, and operational excellence—and understands how strong stock operations directly support sales and client experience.

• Maintain an organized, efficient, and accurate stockroom at all times

• Oversee product receiving, transfers, RTVs, and inventory counts

• Ensure timely and accurate replenishment to support sales floor needs

• Partner with store leadership to uphold inventory accuracy and loss prevention standards

• Support merchandising and visual initiatives through proper product flow and preparation

• Maintain sizing, availability, and readiness of merchandise for the sales team

• Be present on the floor as needed to support operational flow and client experience

• Support daily store operations including shipment processing, stock movement, and system updates

• Collaborate closely with Client Advisors and Stylists to anticipate selling needs

• Follow all policies related to inventory integrity, transactions, and operational compliance

• Prior retail experience in stock, operations, or inventory-focused roles (luxury or premium preferred)

• Highly organized, detail-oriented, and process-driven

• Dependable, proactive, and able to work independently while collaborating with a team

• Comfortable working in fast-paced, high-touch retail environments

• Strong communication skills and a positive, solutions-oriented mindset

• Previous retail experience in a stockroom, operations, or similar role required

• Familiarity with retail systems and inventory processes is required

• Ability to work a flexible schedule including weekends, evenings, holidays, and key trading periods

• Physical ability to receive, move, and organize merchandise safely

Stock & Operations Leads enjoy a supportive, respectful environment where operational excellence is truly valued, including: