Property Operations Coordinator

RISE Association Management Group is the best-in-class provider of property services for Texas homeowners’ associations. Our core purpose is to be of service to great communities and the people who lead them. We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together. We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings. We’re an EOS™ (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it.

We are problem solvers and business managers who just happen to be in the business of community association management.  Together, we’re capable of so much more. Together, we RISE.

• Honoring Commitments
• Precision
• Unquenchable Curiosity
• Stewardship
• Being a Great Partner
• Inspire Others with Your Attitude 
• Finding A Way, despite any obstacles
• Taking Ownership

Rise Association Management Group is seeking a hardworking, organized, and dependable Property Operations Coordinator to support a portfolio of homeowner associations and residential communities throughout the Houston area.

This role is ideal for someone with HOA, property management, facilities coordination, or maintenance operations experience who enjoys solving problems, staying organized, and helping communities operate smoothly. The Property Operations Coordinator will work closely with community managers, Boards of Directors, vendors, and homeowners to help oversee maintenance operations, track projects, and ensure community needs are handled professionally and efficiently.

This is a fast-paced position that requires strong follow-through, communication, accountability, and the ability to manage multiple priorities at once. We are looking for someone who takes ownership of their work, works well independently, and is seeking a long-term opportunity to grow with a company that values reliability, professionalism, and teamwork.

Community Operations & Maintenance Coordination:

Coordinate maintenance requests, vendor services, and community projects across a portfolio of properties
Track work orders and service requests to ensure timely completion and proper follow-up
Conduct regular property inspections to identify maintenance concerns, safety issues, and community appearance needs
Communicate with vendors regarding scheduling, project updates, performance expectations, and completion timelines
Assist with monitoring community assets, maintenance needs, and ongoing operational projects
Support coordination of preventive maintenance efforts and capital improvement projects

Board & Resident Support:

Communicate professionally with Board members, homeowners, vendors, and internal team members
Provide timely updates regarding maintenance projects, inspections, and operational matters
Assist with preparing reports, proposals, documentation, and maintenance updates for Board meetings
Attend occasional community or Board meetings, including some evening meetings as needed
Help ensure resident concerns are addressed professionally and efficiently

Administrative & Operational Support:

Track project progress, invoices, vendor proposals, and maintenance-related documentation
Assist with budget tracking and cost management related to maintenance and operational projects
Maintain organized records and support operational reporting needs
Work collaboratively with Community Managers and internal departments to support overall community operations
Support enforcement and documentation related to facility upkeep and deed restrictions as needed

Minimum Qualifications:

At least 1 year of HOA, property management, facilities coordination, maintenance coordination, or similar operational experience preferred
Experience coordinating vendors, maintenance requests, or community operations strongly preferred
Ability to manage multiple communities, projects, and deadlines in a fast-paced environment

Skills & Abilities:

Strong organizational skills with exceptional follow-through and attention to detail
Excellent verbal and written communication skills
Professional demeanor with strong customer service and problem-solving abilities
Ability to prioritize tasks, stay organized, and work independently
Strong sense of accountability, urgency, and ownership over assigned responsibilities
Ability to build and maintain professional relationships with Boards, residents, vendors, and team members
Proficiency in Microsoft Office (Excel, Word, Outlook) and general data management systems

Valid Driver’s License and reliable transportation required
Ability to travel locally between communities as needed
Ability to work occasional evenings for Board meetings or community needs

Bachelor’s Degree in Business Administration, Property Management, Facilities Management, or related field preferred but not required
Relevant HOA, property management, maintenance coordination, or operational experience may be considered in place of formal education

Work Hours:
Monday through Friday, 8:00 AM – 5:00 PM
Occasional evening meetings and additional hours may be required based on community needs

Physical Requirements:
Ability to lift up to 20 lbs. with a combination of sitting, standing, walking, and property inspections throughout the day

Typical Working Conditions:
Combination of office and onsite community visits; may require occasional evening or weekend responsibilities