Senior Physical Security Operations Manager

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

At Robinhood, the Physical Security team lives by a core value: Safety Always. We are dedicated to safeguarding our employees, workspace, and customers—putting their safety and security first in all our actions. We are dedicated to protecting people, assets, and the Robinhood brand while maintaining operational resilience across all environments.

We're looking for a Senior Physical Security Operations Manager to drive global security programming across multiple countries, time zones, and complex third-party vendor workforces. In this critical role, you'll take a hands-on approach to shape and implement security policies, manage our uniformed security officers and emergency response team members, manage event security strategy, handle budgets, conduct facility risk assessments, and lead training initiatives for Robinhood’s global Physical Security Operations team. You'll play a key part in helping Robinhood prevent, respond to, and recover from security incidents—protecting both our people and our spaces. In this role, you will report directly to the Director of Physical Security.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

• →Manage daily operations for an expanding international and domestic contracted physical security officer and emergency response force
• →Draft, review, and put into effect policies for the safety and protection of our global operations
• →Develop, implement, and be responsible for formal training programs for security officer roles including, standard operating procedures, incident response protocols, communication plans, etc.
• →Work closely with team members across different areas to set up security protocols for domestic and international office expansions
• →Display unwavering dedication to upholding the highest ethical standards, demonstrating a track record in managing highly confidential and sensitive information
• →Develop and implement an event security program for large international marketing events/product launches and also manage internal employee events. Develop event security plan frameworks alongside key partners.
• →Be responsible for facility risk assessments and propose key risk-management actions
• →Coordinate efforts with cross-functional partners on projects including the response to security concerns
• →Participate as a key member of the Crisis Management Program supporting incident response plans, emergency action plans, and more
• →Deliver core security solutions, alternatives and recommendations in support of Executives

• Demonstrated experience and success in a corporate security operations leadership role
• Demonstrated experience and success leading and developing security operations teams globally
• 7+ years of vendor management experience
• Experience planning, leading and delivering advanced global protective strategies
• Experience with corporate security systems and operations
• Proven results leading security program automation and implementation
• Ability to travel between offices regionally and globally
• Ability to manage multiple projects simultaneously, working autonomously, and navigate ambiguity with ease
• Experience building and scaling operations in a high-growth, rapidly adapting environment
• Experience managing, coaching, and retaining talent
• Demonstrated ability to handle confidential information with discretion and emotional intelligence
• Experience in change management, administration, and vendor management