Senior Platform Engineer | S4 | Chief Information & Resilience Office | Milton Keynes & Glasgow

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Extensive experience in designing, implementing, and supporting large-scale IT infrastructure and platform environments. (Required)

• Proven track record of leading complex technology projects and platform engineering initiatives. (Required)  

• Strong experience in incident management, including ownership of major incidents and driving root cause resolution. (Required)  

• Demonstrated experience in capacity planning, performance optimisation, and infrastructure scalability. (Required)  

• Experience providing technical leadership, mentoring engineers, and guiding engineering best practices. (Required)  

• Solid background in server operating systems, distributed systems, and platform architecture. (Required)  

• Experience working with cross-functional teams to deliver technology solutions aligned to business strategy. (Required)  

• Proven ability to manage and prioritise competing workloads and resource demands in a fast-paced environment. (Required)  

• Experience engaging with senior stakeholders, translating complex technical concepts into business language. (Required)  

• Strong experience in vendor and third-party management, including performance oversight and contract engagement. (Preferred)

• Experience contributing to strategic planning, roadmaps, and transformation programmes. (Required)  

• Working knowledge of Agile delivery methodologies and technology development lifecycles. (Required)  

• Demonstrated experience in driving process improvement and operational efficiency within platform teams. (Required)  

• Experience operating within regulated environments, with awareness of risk, compliance, and governance requirements. (Required)  

• Bachelor’s degree in computer science or a related field, or equivalent and relevant work experience supported by professional certifications/licences. (Preferred)

English (Required)

• Experience managing large-scale technology deployments and incident management. (Required)  

• Understanding of technology development lifecycle and of agile methodologies. (Required)  

• Ability to explain to senior management complex technical concepts. (Required)

• Broad and comprehensive understanding of the concepts and principles within systems infrastructure and platforms. (Required)

• Is knowledgeable in all stages and major activities of the incident life cycle. (Required)

• Knowledge of tools, approaches, and practices for determining production demand; ability to plan and manage resources needed to provide satisfactory levels of service. (Required)

• Knowledge of computer architecture and system software interaction; ability to design and build a fundamental architecture of operating systems, database management systems, communications protocols, compilers, and other development tools. (Required)  

• Knowledge of server operating systems and platforms; ability to develop and support software for a distributed environment. (Required)  

• Knowledge of the future, digital technology, and ability to think big and listen to the market and customers, challenging ideas and taking actions fast to improve and doing things in a simple way. (Preferred)

• Knowledge of effective planning techniques and ability to contribute to operational tactical and strategic planning in support of the overall business plan. (Preferred)

• Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience. (Preferred)

• Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment. (Required)

• Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team. (Required)  

• Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products, and services. (Required)  

• Strong leadership and mentoring skills, with the ability to guide and develop engineering teams. (Required)  

• Excellent communication skills, able to clearly convey complex technical concepts to both technical and non-technical stakeholders. (Required)  

• Effective stakeholder management, with the ability to build relationships and influence at all levels of the organisation. (Required)

• Strong decision-making and critical thinking, particularly in high-pressure or ambiguous situations. (Required)  

• High level of problem-solving ability, with a proactive and solution-oriented mindset. (Required)   

• Ability to collaborate across teams, breaking down silos and driving cross-functional alignment. (Required)  

• Strong planning and organisational skills, managing multiple priorities and deadlines effectively. (Required)  

• Adaptability and comfort with change, supporting transformation and continuous improvement initiatives. (Required)   

• Attention to detail combined with the ability to maintain a strategic, big-picture perspective. (Required)  

• Strong accountability and ownership, taking responsibility for outcomes and delivering results. (Required)  

• Ability to simplify complexity, presenting ideas in a clear and accessible way. (Preferred)  

• Resilience and composure under pressure, particularly during incidents or critical delivery periods. (Required)  

• Commitment to continuous learning and innovation, staying current with industry trends and best practices. (Required)  

• Strong risk awareness and ethical mindset, aligning with regulatory and organisational standards. (Required)  

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.

• £80,000.00 - £120,000.00 per annum (depending on experience)

• This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

• 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year

• £6,000 car allowance per year

• Company funded individual private medical insurance

• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.

• Share in Santander’s success by saving or investing in our share plans. 

• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.

• All candidates must have the right to work in the UK to commence employment with Santander.

If this sounds like a role you are interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at resourcing@santander.co.uk.

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