Cloud Engineer I

• Bachelor’s degree in computer science, MIS or equivalent.
  • 0-2 years of experience in an IT support, systems administration, infrastructure, or cloud role. Relevant internship, co-op, or lab experience accepted. Relevant certifications (e.g., Microsoft AZ-900, AZ-104, CompTIA Cloud+) are a plus.
• Valid Government Issued Driver's License
• Foundational understanding of:
  • Azure Cloud Operations (compute, networking, storage)
  • Identity & Access Management (Entra ID, Azure, RBAC)
  • Monitoring & Observability (Azure Monitor, Log Analytics)
  • Operating Systems (Windows Server, Linux)
  • Scripting and Automation (PowerShell)
  • IT Service Management (ServiceNow or equivalent)
• Awareness of:
  • Infrastructure as a Code (Terraform, Bicep)
  • CI/CD Pipelines and DevOps Integration (Azure DevOps)
  •  Azure Security & Governance (including Azure Policy)
  • Hybrid Cloud Networking, ExpressRoute, and VPNs
  • GCP,OCI and AWS Platform Familiarity

The Cloud Engineer I is an entry-level individual contributor role within SBA Communications' Cloud Engineering team, responsible for assisting in the day-to-day operation, monitoring, and support of the enterprise Microsoft Azure environment. Reporting to the Manager of Cloud Engineering, this position is designed for an early-career technical professional who is building foundational skills across core cloud domains including Azure compute, networking, storage, and identity, Infrastructure as Code, CI/CD pipelines, monitoring, and cloud security and governance. The Cloud Engineer I works under the guidance of Cloud Engineers and Senior Cloud Engineers, supporting routine operational tasks, executing assigned remediation and service requests, and developing hands-on experience across the cloud platform. This role provides a structured growth path toward the Cloud Engineer II level and, over time, the Senior Cloud Engineer level, and is expected to contribute to a collaborative, well-documented, and secure cloud environment.

• →Cloud Operations & Automation Support: Assist with the day-to-day administration and support of Azure infrastructure and services, including virtual machines, networking, storage, and databases. Execute assigned tasks under the direction of Cloud Engineers or Senior Cloud Engineers, following established procedures and runbooks.
• →Infrastructure as Code & Automation Support: Support cloud automation by running and monitoring existing Infrastructure as Code deployments (Terraform, Bicep) and Azure DevOps pipelines, and by making minor updates to existing templates and scripts that are reviewed by senior team members. Develop foundational PowerShell scripting skills.
• →Monitoring & Alerting: Monitor Azure Monitor and Log Analytics dashboards and alerts, perform initial triage, and escalate issues to Cloud Engineers or Senior Cloud Engineers with clear supporting detail.
• →Identity & Access Support: Assist with Entra ID and Azure RBAC administration, including processing approved access requests, group membership changes, and role assignments. Perform basic troubleshooting of access-related issues under senior team guidance.
• →Security & Compliance Support: Execute assigned remediation tasks resulting from security tool-generated findings and Azure Policy compliance reports, as directed by the security team and senior team members. Follow documented runbooks, report on completion status, and escalate issues as appropriate.    
• →Hybrid Connectivity Support: Assist with monitoring and basic troubleshooting of hybrid connectivity between Azure and on-premises and collocated environments, including ExpressRoute and VPN connections, in coordination with network and infrastructure teams.
• →Cost Management Support: Assist with cloud cost tracking, tagging compliance, and identification of idle or oversized resources. Prepare routine cost and utilization reports for review by senior team members.
• →Incident & Service Request Support: Respond to and resolve cloud-related service requests and incidents within defined scope using ServiceNow or an equivalent ITSM platform. Escalate complex or unresolved issues to Cloud Engineers or Senior Cloud Engineers in a timely manner with thorough documentation.
• →Documentation: Maintain accurate records of tasks completed, configurations changed, and issues encountered. Contribute to knowledge base articles and assist in keeping cloud documentation and runbooks current and accurate.
• →Continuous Learning: Actively develop technical skills across Azure and cloud engineering domains. Participate in team training, shadow senior engineers, and pursue relevant certifications (e.g., Microsoft AZ-900, AZ-104) to support career growth toward the Cloud Engineer II level.
• →Completes other projects and duties as assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stoop, bend, kneel or crouch.
• Ability to stand, walk and sit.
• Ability to reach with hands and arms.
• Visual ability correctable to 20/20.
• Sitting up to 90% of the day.
• Ability to respond verbally in an understandable, professional manner in person and over the telephone.
• Manual dexterity to input data into the computer and the calculator and operate the equipment listed above.
• Ability to lift up to 15 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office/ Cubicle workspace.
• Moderate noise level.

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