Marketing Assistant

The Marketing Assistant supports Account Managers and Directors in delivering a high-quality client experience by upholding service standards and completing reactive and proactive client tasks promptly and professionally.

The main objective as a Marketing Assistant is to meet client and team needs with exceptional turnaround time to ensure we’re always providing the best experience possible.

Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.

[Reasonable Accommodations]

• →Communicate with clients in professional manner via email/phone
• →Support the AM in the coordination and execution of requests in a timely manner
• →Resolve issues and problems, or complete tasks related to the client’s website, campaign or account
• →Address basic client campaign and account questions
• →Track all reactive client emails to ensure every client email is acknowledged before leaving for the day
• →Experience in customer service, marketing, or account coordination
• →Strong written communication and organization skills
• →Ability to professionally correspond with both internal teams and clients
• →Flexibility to support basic client needs when AMs are unavailable

• Education
  • Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience.

• Experience
  • 0-1 year, including internships. Great for recent graduates or early-career professionals.

• Skills
  • Effective organizational and multitasking skills with the ability to manage multiple client and/or AM requests simultaneously.
  • Proficient critical thinking and problem-solving skills.
  • Strong written and verbal communication skills, with a client-first mindset. Ability to effectively communicate with sophisticated clientele.
  • Knowledge in Scorpion’s technology suite, which includes Platform, CSX and CMS.
  • Attention to detail and a problem-solving approach to task management.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Demonstrated ability to correctly delegate tasks to the correct Support team.
  • Confidently utilize Scorpion technology to answer basic client campaign and account questions

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