General Assembly Quality Operations Manager

United States·Columbiamid

OperationsOperations Manager

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Quick Summary

Overview

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960.

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OperationsOperations Manager

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

Responsibilities

~3 min read

The General Assembly Quality Manager is responsible for overseeing Scout’s Production Quality Operations process to ensure that all products meet the required quality standards and are produced efficiently. This role involves managing the quality control team in the General Assembly Shop implementing quality control measures and working closely with the production team to optimize processes, reduce waste, and improve overall product quality.

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Quality Control Management:

→Develop, implement, and manage quality control systems to ensure that all products meet or exceed customer expectations in Quality Center.
→Manage and guide quality control inspectors and technicians in performing routine inspections, testing, and audits of raw materials, in-process products, and finished goods.
→Analyze quality control data and generate reports to identify trends, potential issues, and areas for improvement.

Process Improvement:

→Collaborate with the production team to identify and implement process improvements that enhance product quality, reduce waste, and increase efficiency.
→Lead continuous improvement initiatives focused on improving production processes, reducing defects, and ensuring compliance with industry standards and regulations.

Compliance and Documentation:

→Ensure that all production processes comply with relevant quality standards, industry regulations, and safety guidelines.
→Maintain accurate and up-to-date documentation related to quality control activities, including inspection records, test results, and corrective actions.

Team Leadership:

→Foster a collaborative and results-driven team culture, ensuring effective communication and knowledge sharing within the team.
→Manage, train, and develop the quality control team, fostering a culture of quality, accountability, and continuous improvement.
→Conduct performance evaluations and provide constructive feedback to team members to enhance their skills and performance.

Customer Satisfaction:

→Work closely with the production, logistic, engineering, planning, maintenance, among other teams to address customer complaints and quality issues, ensuring timely and effective resolution.
→Collaborate with the production and engineering teams to develop and implement corrective and preventive actions (CAPA) to address recurring quality issues.

Reporting and Analysis:

→Prepare and present regular quality reports to senior management, highlighting key performance indicators (KPIs), quality trends, and improvement initiatives.
→Use data-driven analysis to drive decision-making and implement corrective actions.

→To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
→Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
→Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
→Residing in New York City: This role is not eligible for remote work in New York City.

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.