Operations Supervisor

Operations Supervisor

Wage: $53,000-55,000/year

Work Experience:

• Prior security experience preferred

• Prior supervisor or manager experience preferred

• Prior military or law enforcement preferred

About the Role

We’re hiring an Operations Supervisor to oversee security operations across multiple client sites. If you’re a natural leader with strong communication skills and a passion for delivering exceptional service, this role puts you right in the center of daily operations and team success.

What You’ll Do

• Supervise security officers and Field Supervisors across multiple locations

• Conduct site inspections and ensure post orders are followed

• Build strong client relationships through regular communication and service reviews

• Support new client start-ups and help shape site security plans

• Coach, train, and develop staff; assist with corrective actions when needed

• Manage schedules, staffing, and labor costs to ensure smooth operations

• Review reports, maintain payroll accuracy, and complete required documentation

• Respond to emergencies or incidents as needed

• Ensure compliance with company policies, safety standards, and legal requirements

What We’re Looking For

• 1+ year of security operations experience (or equivalent)

• High School Diploma or GED (Associate’s Degree preferred)

• Strong leadership, communication, and customer service skills

• Ability to plan, organize, and problem-solve in a fast-paced environment

• Reliable transportation and communication

• Must be 18+ and legally eligible to work in the U.S.

• Must pass background check and drug screening

Physical & Work Requirements

• Ability to remain calm during emergencies or high-pressure situations

• Regular driving required

• Occasional walking, bending, kneeling, or lifting up to 25 lbs

• Ability to handle confidential information professionally

• On-call availability for urgent situations

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Why Join Us?

You'll step into a key leadership role where you can grow your management skills, build client relationships, and make a meaningful impact on daily operations.