Director, Strategy & Operations

ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.

ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.

At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.

We are looking to add an exceptional and experienced leader to join our Strategy & Operations team as a Director. Reporting directly to the COO, this individual will be a driving force behind the company's most impactful initiatives. In this role, you will partner with senior leadership and cross-functional teams to tackle complex business challenges, develop and execute strategic plans, and oversee high-priority projects that enable scalable growth. If you are passionate about solving ambiguous problems, driving organizational change, and leading teams in a fast-paced environment, we want to hear from you!

• →Lead High-Impact Initiatives: As a critical member of the Strategy & Operations team, you will own the development, execution, and success of company-wide strategic initiatives, ensuring alignment with business goals.
• →Partner with Leadership: Collaborate closely with ShopMy's senior leadership to address key business challenges, provide data-driven insights, and deliver actionable recommendations.
• →Drive Operational Excellence: Develop and optimize processes to enhance business operations, streamline workflows, and support scalable growth.
• →Strategic Problem-Solving: Identify areas of opportunity through in-depth analysis, validate hypotheses, and propose forward-thinking solutions to drive results.
• →Project Ownership: Take end-to-end ownership of mission-critical projects, from initial concept and planning to implementation and performance evaluation.
• →Foster Cross-Functional Collaboration: Partner with teams across the organization, ensuring seamless communication, alignment, and execution of strategic initiatives.
• →Mentor and Influence: Serve as a mentor to team members, fostering a culture of collaboration, innovation, and continuous improvement.

• Bachelor’s degree required; MBA or advanced degree preferred.
• 8-10+ years of professional experience, including management consulting, finance, or strategy & operations roles at a high-growth startup or SaaS company.
• Proven track record of successfully leading and executing complex, cross-functional projects with measurable impact.
• Outstanding analytical skills and a data-driven approach, with expertise in translating insights into actionable strategies.
• Exceptional communication and influence abilities, with experience presenting to C-suite executives and senior stakeholders.
• Strong project management skills, with the ability to prioritize and execute multiple initiatives in a dynamic environment.
• Hands-on mindset: you’re willing to dive into the details and roll up your sleeves to get things done.
• Proficient in Excel, PowerPoint, and Google Suite; knowledge of SQL or other data analysis tools is a plus.