Field Operations Associate

Purpose of the Job: ● To support the Zonal Operations team in field-level site operations, maintenance oversight, and site performance management, while gaining structured exposure to tower infrastructure, power systems, remote monitoring systems, and site security operations. JOB SPECIFICATIONS/MINIMUM REQUIREMENTS: Education ● Higher National Diploma/Bachelor’s degree in Electrical Engineering,Telecommunications Engineering, Mechanical Engineering, Computer Engineering, or related technical discipline. Any Other Specifications ● Must be a recent graduate to be eligible for the Graduate Program. ● Strong interest in telecom infrastructure, field operations, and energy systems. Any other skills Required ● Basic proficiency in MS Word, Excel, PowerPoint, and Outlook. ● Willingness to work in field environments and travel to sites. KEY JOB RESPONSIBILITIES: • Support the Zonal Manager in coordinating field maintenance activities across assigned sites. • Participate in site visits and field inspections to understand tower, power, remote monitoring systems, and security systems. • Assist in monitoring site availability and field SLA compliance. • Support escalation and tracking of site incidents and outages. • Assist in reviewing maintenance partner reports and field activities. • Support HSE compliance and participate in site safety audits. • Track site-level KPIs (availability, MTTR, preventive maintenance compliance). • Support site access coordination with landlords and stakeholders. • Assist in documenting site issues, root causes, and corrective actions. • Participate in operational improvement initiatives at zonal level. Person Specification (desired skills): • Strong analytical and problem-solving skills • Basic technical understanding of engineering systems • Good communication and teamwork skills • Willingness to learn and take initiative • Attention to detail and structured thinking • Ability to work in field and office environments • Basic reporting and documentation skills • Professional and safety-conscious mindset Key Performance Indicators: • Timely completion of field assignments and reports • Participation in site inspections and field activities • Accuracy of site operational documentation • Compliance with HSE and operational procedures • Contribution to zonal operational improvements