Operations & Logistics Manager

Sideworx Connect Inc. – Calgary, AB (Hybrid Onsite/Remote)
📅 Full-Time | Permanent
💰 Competitive Salary + Performance Incentives

Sideworx Connect is a fast-growing Alberta-based workforce solutions company specializing in skilled trades and technical staffing for the Oil & Gas, Industrial, Municipal, and Construction sectors. We help companies solve workforce shortages by providing reliable, qualified personnel — on time, every time.

Our mission is to simplify the flow of people, projects, and information between our clients and their field teams while maintaining safety, quality, and efficiency across every job we touch.

As Operations & Logistics Manager, you’ll be the central link between clients, workers, and management — ensuring Sideworx runs smoothly day to day. This position oversees recruitment coordination, job placement logistics, and workforce utilization for multiple ongoing projects across Western Canada.

You’ll manage overflow staffing for our existing clients, coordinate worker movement between jobs, and help drive company growth through exceptional service, organization, and communication.

• Manage day-to-day flow of field workers across multiple ongoing projects and clients.

• Coordinate start dates, travel, accommodations, and site readiness for dispatched workers.

• Monitor live job activity, ensuring smooth hand-offs between shifts, sites, and clients.

• Forecast workforce needs based on upcoming work scopes and seasonal demands.

• Maintain consistent communication with clients regarding staffing levels, performance, and scheduling changes.

• Work with internal recruiters to ensure the right people are available and ready for deployment.

• Review worker qualifications, availability, and suitability for various job types.

• Support onboarding, orientation, and compliance confirmation prior to job starts.

• Track utilization rates and ensure maximum efficiency across the active workforce.

• Serve as a primary contact for key accounts, maintaining professional and timely communication.

• Identify opportunities to fill additional roles or support client overflow needs.

• Assist with quoting, rate negotiations, and client satisfaction follow-ups.

• Build and maintain long-term partnerships by providing responsive, organized, and proactive service.

• Maintain up-to-date records of worker assignments, job details, and client confirmations.

• Review and verify time entries, travel logs, and project summaries for accuracy.

• Support the preparation of payroll and invoicing documentation through clear communication and documentation.

• Track performance metrics such as workforce utilization, turnover, and fulfillment speed.

• 3+ years of experience in staffing coordination, oilfield dispatching, or logistics management.

• Strong understanding of the energy, construction, or industrial service sectors.

• Excellent communication and multitasking skills under tight deadlines.

• Highly organized, detail-oriented, and client-focused.

• Leadership mindset with the ability to coach, delegate, and prioritize effectively.