Residential HVAC Service Technician

Experienced HVAC technicians have options. At Jones Services, we offer more than a full schedule and another service truck—we provide industry-leading earning potential, steady customer demand, strong operational support, and a schedule that protects your personal time.

Jones Services is one of the Hudson Valley’s leading HVAC, plumbing, and electrical employers. We’ve built a workplace where technicians receive the tools, resources, and support needed to perform at their best. You’ll have a knowledgeable dispatch and customer service team behind you, continued technical and customer service training, and opportunities to increase both your skills and earning potential.

If you’re an experienced technician who takes pride in accurate diagnostics, dependable repairs, and helping homeowners make informed decisions—without sacrificing your nights to an on-call schedule—Jones Services may be the right place for your next move.

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  Diagnose, service, repair, and maintain residential heating and cooling systems.

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  Service furnaces, boilers, air conditioners, heat pumps, mini-splits, air handlers, thermostats, and indoor air quality equipment.

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  Troubleshoot electrical, refrigeration, airflow, mechanical, hydronic, combustion, and control-system issues.

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  Perform preventive maintenance, equipment startups, system testing, and safety inspections.

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  Clearly explain diagnosed problems and present appropriate repair, maintenance, or replacement options.

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  Obtain customer approval before completing work and collect payment when appropriate.

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  Complete accurate service notes, equipment records, estimates, photos, and follow-up documentation.

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  Communicate parts, scheduling, and return-trip needs promptly to the office.

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  Protect customers’ homes and maintain a clean, safe, and professional work area.

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  Maintain assigned vehicles, diagnostic tools, equipment, and truck inventory.

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  Coordinate with dispatch, customer service, installation, and management teams.

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  Participate in ongoing technical, safety, sales, and customer service training.

• Previous residential HVAC service, repair, and maintenance experience.

• Strong diagnostic and troubleshooting abilities.

• Experience servicing furnaces, boilers, air conditioners, heat pumps, mini-splits, and related systems.

• Knowledge of refrigeration, electrical, airflow, combustion, hydronic, and control systems.

• Ability to manage service calls independently from diagnosis through completion.

• Strong communication, presentation, and customer service skills.

• Ability to explain technical findings and available solutions clearly to homeowners.

• Comfortable recommending appropriate products and services based on customer needs.

• Self-motivated, dependable, and driven to achieve performance goals.

• Commitment to safe, dependable, and high-quality work.

• EPA Universal Certification required.

• Comfortable using tablets, mobile applications, and field service software.

• Valid driver’s license with an acceptable driving record.

• Ability to perform physical work in attics, basements, crawl spaces, mechanical rooms, and outdoor conditions.

We feel a personal responsibility to the people who choose to build their careers with us. Our goal is to create a supportive workplace where every employee has the opportunity to develop their skills, maximize their potential, and advance within the company.

We don’t look only at years of experience. We look for professionals with the right attitude, ambition, and desire to succeed. When we find those qualities, we invest in the training, coaching, tools, and support needed to help that person excel.

Success in this role means diagnosing HVAC problems accurately, completing dependable repairs, and helping homeowners feel confident in the recommendations you provide. You’ll take ownership of your service calls, create an exceptional customer experience, and benefit from a company that recognizes strong performance while respecting your time outside of work.

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