Residential HVAC Service Technician

Experienced HVAC technicians have options. At Jones Services, we offer more than a full schedule and another service truck—we provide industry-leading earning potential, steady customer demand, strong operational support, and a schedule that protects your personal time.

Jones Services is one of the Hudson Valley’s leading HVAC, plumbing, and electrical employers. We’ve built a workplace where technicians receive the tools, resources, and support needed to perform at their best. You’ll have a knowledgeable dispatch and customer service team behind you, continued technical and customer service training, and opportunities to increase both your skills and earning potential.

If you’re an experienced technician who takes pride in accurate diagnostics, dependable repairs, and helping homeowners make informed decisions—without sacrificing your nights to an on-call schedule—Jones Services may be the right place for your next move.

• Industry-Leading Compensation: Our technicians earned an average of $85k–$125K in 2025. Top performers made between $150k–$200k — and so can you!
• Paid Time Off : Begin accruing paid time off from your first day on the job.
• Sign-on Bonus Up to $5,000: We value your experience and are ready to invest in you right away.
• Relocation Assistance: Up to $5,000 in relocation support is available for experienced Service Technicians to help you make a smooth transition.
• Fully Stocked Warehouse & Parts Runners: Get the support you need with ready access to parts and a stocked facility.
• Clean, Fully Stocked Truck: Hit the road in a company-provided vehicle equipped with the tools you need.
• Comprehensive Health Benefits: Affordable, high-quality health, dental, and vision insurance for you and your family.
• 401(k) Plan with Company Match: Invest in your future with our competitive retirement plan and company contribution.
• Parental Leave: We support you through all stages of life, including paid parental leave.
• Tool and Boot Allowance: Invest in your future and safety with an annual tool and boot support.
• Training and Development Opportunities: Advance your skills with professional training with Sila University. Virtual Reality training and our own internal training database, SPARC. Learn technical systems, customer service, oil service, and more.
• Yearly Performance Reviews: We support your career development with regular performance evaluations and opportunities for growth.

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  Diagnose, service, repair, and maintain residential heating and cooling systems.

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  Service furnaces, boilers, air conditioners, heat pumps, mini-splits, air handlers, thermostats, and indoor air quality equipment.

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  Troubleshoot electrical, refrigeration, airflow, mechanical, hydronic, combustion, and control-system issues.

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  Perform preventive maintenance, equipment startups, system testing, and safety inspections.

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  Clearly explain diagnosed problems and present appropriate repair, maintenance, or replacement options.

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  Obtain customer approval before completing work and collect payment when appropriate.

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  Complete accurate service notes, equipment records, estimates, photos, and follow-up documentation.

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  Communicate parts, scheduling, and return-trip needs promptly to the office.

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  Protect customers’ homes and maintain a clean, safe, and professional work area.

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  Maintain assigned vehicles, diagnostic tools, equipment, and truck inventory.

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  Coordinate with dispatch, customer service, installation, and management teams.

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  Participate in ongoing technical, safety, sales, and customer service training.

• Previous residential HVAC service, repair, and maintenance experience.

• Strong diagnostic and troubleshooting abilities.

• Experience servicing furnaces, boilers, air conditioners, heat pumps, mini-splits, and related systems.

• Knowledge of refrigeration, electrical, airflow, combustion, hydronic, and control systems.

• Ability to manage service calls independently from diagnosis through completion.

• Strong communication, presentation, and customer service skills.

• Ability to explain technical findings and available solutions clearly to homeowners.

• Comfortable recommending appropriate products and services based on customer needs.

• Self-motivated, dependable, and driven to achieve performance goals.

• Commitment to safe, dependable, and high-quality work.

• EPA Universal Certification required.

• Comfortable using tablets, mobile applications, and field service software.

• Valid driver’s license with an acceptable driving record.

• Ability to perform physical work in attics, basements, crawl spaces, mechanical rooms, and outdoor conditions.

We feel a personal responsibility to the people who choose to build their careers with us. Our goal is to create a supportive workplace where every employee has the opportunity to develop their skills, maximize their potential, and advance within the company.

We don’t look only at years of experience. We look for professionals with the right attitude, ambition, and desire to succeed. When we find those qualities, we invest in the training, coaching, tools, and support needed to help that person excel.

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