Director - Engineering

As the Director of Engineering at Smartsheet India, you will build capabilities to empower the world's largest companies to transform their approach to work. You will guide teams that own the grid ecosystem - defining how data linking, synchronization, and grid infrastructure evolve as a cohesive platform. 

• You will ensure architectural decisions are coherent and avoid fragmentation. You will be willing to challenge technical choices.
• Platform Reliability & Operational Excellence: You will be accountable for the availability and performance of foundational services that other teams depend on. Drive a high bar for on-call health, incident response, and SLA/SLO definition across all the services.
• You will manage cross-pillar/cross-domain dependencies, negotiate API contracts, and prevent the grid ecosystem from becoming a delivery bottleneck.
• You will balance the needs of user-facing product features with infrastructural stability and operational health. You will ensure career growth paths are clear for engineers across that spectrum, and develop a strong sense of customer centricity and pillar identity for your teams.
• You will be comfortable accepting responsibility for impact, service availability, and the effectiveness of your teams.
• You will be comfortable being at the forefront of AI adoption for delivery and operations, leaning in and helping the team leverage AI for optimum delivery in their ways of working.
• You are passionate about continuous improvement and have built learning organizations that keep up with the state-of-the-art and set an example for your team.
• You are an expert at agile, continuous delivery, DevOps and will advocate for the culture and processes required to maintain smooth high-quality delivery.
• You can dive deep into technology and are on the forefront of the latest tools and strategies and help evaluate, prototype, and introduce them to our team.
• Provide coaching and leadership in software best practices, automated test strategies, and work toward flattening the cost of change curve for our software services.
• You are articulate both in writing and when speaking to different audiences, including executives, customers and engineers. You are fluent in english and can communicate effectively.
• You are a talent magnet that builds diverse teams and retains the best by keeping them engaged and motivated.

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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