Financial Account Skilled Intake Specialist
Philippines·Cebu CitymidPatient Access RepresentativeHealthcare Non-Clinical
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Quick Summary
Requirements Summary
Minimum 16GB RAM with Intel i5 core processor, AMD Ryzen 5, or higher equivalent.
Technical Tools
Patient Access RepresentativeHealthcare Non-Clinical
- Handle inbound and outbound calls from clients seeking pre-settlement funding
- Gather accurate case information — accident details, attorney info, case status, and insurance data
- Assess case eligibility and route to the appropriate funding team for review
- Coordinate with attorneys and law firms to collect necessary documentation
- Keep detailed, accurate records of every client interaction and case update
- Follow up consistently to move cases through the pipeline without delays
- Maintain compliance with industry regulations and data privacy standards
- 3+ years of experience in a call center, legal, financial, or intake-related role (Required)
- Familiarity with pre-settlement funding, personal injury, or legal funding processes is a strong plus
- A warm, professional communicator — you handle sensitive conversations with care and confidence
- Detail-oriented and accurate — you know the small things make a big difference in this industry
- Comfortable managing multiple cases simultaneously without dropping the ball
- Discreet and trustworthy with sensitive client and legal information
- Flexible with shifting schedules and thrives in a fully remote setup
What We Offer
~1 min read✓Full-time remote work with a complete WFH support program
✓Maxicare HMO + PhilHealth coverage
✓SIL, PTO, and a special birthday leave
✓Paid vacation leave
✓Zero-interest employee loan program
✓Performance bonuses and merit-based recognition
✓Monthly Gen Pow-Wows and team engagement events with prizes
✓Arvios Leadership Development Academy and workshop programs
✓Monthly 1-on-1 touchbase calls with your HR partner
Requirements
~1 min read- Stable internet connection with at least 100 Mbps postpaid
- Laptop/Computer Specs: Minimum 16GB RAM with Intel i5 core processor, AMD Ryzen 5, or higher equivalent.
- For Windows users: Windows 11 OS is required
- Noise-Cancelling Headset
- Dual Monitor is mandatory
- Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI) and Power Outage Backup
Location & Eligibility
Where is the job
Cebu City, Philippines
On-site at the office
Who can apply
PH
About this job
- Who can apply
- Philippines
- Posted
- Today
Listing Details
- First seen
- October 29, 2026
- Last seen
- October 29, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 52%
- Scored at
- October 29, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
SMDigital Philippines is an award-winning international digital marketing and call center agency providing remote work opportunities with a focus on family culture and professional growth.
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