Quality Assurance Analyst
Quality Assurance AnalystLaboratory & Life Sciences
0 views0 saves0 applied
Quick Summary
Requirements Summary
Minimum 16GB RAM with Intel i5 core processor, AMD Ryzen 5, or higher equivalent.
Technical Tools
Quality Assurance AnalystLaboratory & Life Sciences
- Monitor inbound and outbound calls, emails, and chat interactions
- Evaluate teammate performance against quality standards and company guidelines
- Assess demeanor, technical accuracy, customer service delivery, and compliance
- Provide clear, constructive, and actionable feedback to teammates and team leads
- Identify trends, flag recurring issues, and recommend process improvements
- Partner with operations and leadership to continuously raise the bar
- 3+ years of experience in a Quality Assurance role in a call center or BPO setting (Required)
- Detail-oriented — you catch what others miss, and you do it with care
- A confident, empathetic communicator who gives feedback that uplifts, not discourages
- Analytical thinker who can spot patterns and translate them into actionable insights
- Familiar with QA tools, scorecards, and calibration processes
- Self-driven and thrives working independently in a remote environment
- Flexible with shifting schedules and committed to consistency
What We Offer
~1 min read✓Full-time
remote work with a complete WFH support program
✓Maxicare
HMO + PhilHealth coverage
✓SIL, PTO,
and a special birthday leave
✓Paid
vacation leave
✓Zero-interest
employee loan program
✓Performance
bonuses and merit-based recognition
✓Monthly
Gen Pow-Wows and team engagement events with prizes
✓Arvios
Leadership Development Academy and workshop programs
✓Monthly
1-on-1 touchbase calls with your HR partner
Requirements
~1 min read- Stable internet connection with at least 100 Mbps postpaid
- Laptop/Computer Specs: Minimum 16GB RAM with Intel i5 core processor, AMD Ryzen 5, or higher equivalent.
- For Windows users: Windows 11 OS is required
- Noise-Cancelling Headset
- Dual Monitor is mandatory
- Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI) and Power Outage Backup
Location & Eligibility
Where is the job
Manila, PH
Remote within one country
Listing Details
- Posted
- July 17, 2026
- First seen
- September 28, 2026
- Last seen
- September 28, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 29%
- Scored at
- September 28, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
Browse Similar Jobs
Research Associate332Laboratory Scientist235Laboratory Assistant233Laboratory Technician199Quality Assurance Specialist140Quality Control Technician117Quality Control Specialist112Chemist100Medical Writer95Medical Laboratory Technician77Quality Assurance Technician56Biologist41Biostatistician38Laboratory Manager34Microbiologist33Research Technician29Clinical Data Manager29Quality Control Analyst22Clinical Research Associate18Histology Technician14
Newsletter
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
A
B
C
D
No spam. Unsubscribe at any time.