Smdigital

WHAT YOU'LL OWN Manage calendars, schedule meetings, and coordinate appointments across time zones Handle email correspondence, follow-ups, and communications on behalf of leadership Organize and maintain files, documents, and databases with accuracy and consistency Conduct research and compile repo

WHAT YOU'LL OWN Plan, coordinate, and execute end-to-end email marketing campaigns aligned with business goals Support Account Managers in organizing campaign timelines, assets, and deliverables Develop and refine email marketing strategies that drive engagement, retention, and conversion Write and

WHAT YOU'LL OWN Monitor inbound and outbound calls, emails, and chat interactions Evaluate teammate performance against quality standards and company guidelines Assess demeanor, technical accuracy, customer service delivery, and compliance Provide clear, constructive, and actionable feedback to team

WHAT YOU'LL OWN Lead and align all operational functions across teams to ensure efficiency and effectiveness Drive the execution of strategies that support the company's mission, vision, and growth goals Oversee team supervisors and ensure consistent, high-quality performance across the floor Identi

WHAT YOU'LL OWN Handle inbound and outbound calls, emails, and chats for healthcare-related inquiries Gather accurate patient information and verify insurance coverage and eligibility Guide patients through the intake process with clarity, empathy, and professionalism Coordinate with internal teams

WHAT YOU'LL OWN Handle inbound and outbound calls from clients seeking pre-settlement funding Gather accurate case information — accident details, attorney info, case status, and insurance data Assess case eligibility and route to the appropriate funding team for review Coordinate with attorneys and

WHAT YOU'LL OWN Handle inbound and outbound calls, emails, and chats with professionalism, accuracy, and care Resolve customer concerns efficiently while maintaining a high standard of service quality Accurately document all interactions, updates, and resolutions in the system in real time Coordinat

WHAT YOU'LL OWN Identify, pursue, and close new business opportunities aligned with SMDigital's growth strategy Build and nurture a strong pipeline of prospective clients through outbound outreach, networking, and referrals Develop and present compelling proposals, pitches, and solutions tailored to

ABOUT THIS ROLE Everyone starts somewhere — and this is one of the best places to start. As our Junior Talent Coordinator, you'll be stepping into a role that sits right at the heart of how we build our team. You'll support the full hiring lifecycle — from posting jobs and screening applicants to sc