Service Delivery Manager - Service Now Integration IT Deployment Manager

Taleo - 260003YX
Level - Lead Systems Engineer
Category - Ordinary

Role Overview 
Service Now Integration IT Deployment Manager will be essential to deliver the 2026 milestones of One Piece Program

Key Responsibilities 
ServiceNow IT Stream 2 Deployment
• Scope: Hardware asset management, Software Asset management, Service Portfolio Management, CO2 dashboard...
• Monitor evolutions on legacy systems in all entities to enable application decommisioning in due time (eg: Kear, KOL, KAT)
• Interact with the product owner to solve issues impeding the migration / adoption
• Design and monitor the detailed deployment roadmap according to the value (SAM, HAM)
• Ease SG side integrations with ServiceNow by identifying manual data sources for init, monitor data prep for manual input (SAM)
Service portfolio management is a key element in the Service Now transformation and existing referentials must be decommissioned early in the roadmap. The IT Deployment manager will be responsible for the IT legacy to move to Service Now quickly so we can focus on the target, diminish run cost fast. 
On the Software Asset Management part, the data sources are split and inconsistent. The deplyoment leader will lead the init process for each entity.
Many stakeholders are involved, this person must be able to interact in a difficult context and be able to take decisions and make them apply. 
This role will be useful for both build and run of the platform as part of ServiceNow Center Of Excellence setup.

Preferred Qualifications

Overall experience of 8 to 10 years 
Basic knowledge on ServiceNow model 
Ability to assess and monitor dataquality completeness and reliability 

Role Overview 
Service Now Integration IT Deployment Manager will be essential to deliver the 2026 milestones of One Piece Program

Key Responsibilities 
ServiceNow IT Stream 2 Deployment
• Scope: Hardware asset management, Software Asset management, Service Portfolio Management, CO2 dashboard...
• Monitor evolutions on legacy systems in all entities to enable application decommisioning in due time (eg: Kear, KOL, KAT)
• Interact with the product owner to solve issues impeding the migration / adoption
• Design and monitor the detailed deployment roadmap according to the value (SAM, HAM)
• Ease SG side integrations with ServiceNow by identifying manual data sources for init, monitor data prep for manual input (SAM)
Service portfolio management is a key element in the Service Now transformation and existing referentials must be decommissioned early in the roadmap. The IT Deployment manager will be responsible for the IT legacy to move to Service Now quickly so we can focus on the target, diminish run cost fast. 
On the Software Asset Management part, the data sources are split and inconsistent. The deplyoment leader will lead the init process for each entity.
Many stakeholders are involved, this person must be able to interact in a difficult context and be able to take decisions and make them apply. 
This role will be useful for both build and run of the platform as part of ServiceNow Center Of Excellence setup.
 

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with
charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.