Executive Business Operations Specialist - 20346

• Manage the owner's calendar, daily priority list, and meeting prep ("here's your day / here's next week")
• Triage and manage the owner's inbox and communications
• Coordinate travel, appointments, and personal/business scheduling as needed
• Take meeting notes, track action items, and follow up to closure
• Handle internal administrative work and keep the owner organized and ahead of deadlines

• Pull, compile, and audit recurring reports and data; surface trends and flag issues
• Identify process bottlenecks and propose or implement fixes
• Document SOPs and build simple templates and checklists to standardize how the business runs
• Support light CRM upkeep, data entry, and workflow organization
• Assist with vendor/contractor communication and follow-up
• Provide light bookkeeping support (expense tracking, invoicing, basic AP/AR organization)
• Handle research tasks and one-off projects
• Support hiring/onboarding administration as the team grows

• Handle select customer-service tasks and follow-ups
• Basic social media upkeep: schedule posts, respond to comments/DMs
• Maintain the Google Business Profile — organize existing before/after photos and publish posts regularly (using AI tools to assemble simple before/after posts from photos already provided)

• 2+ years as an executive assistant, operations assistant, or similar, ideally supporting a founder/owner directly
• Proactive, resourceful, and highly organized; strong written and verbal English
• Proficiency with Google Workspace and/or Microsoft Office, especially spreadsheets
• Comfortable with CRMs and common project/task management tools (e.g., Asana, Trello, ClickUp, Monday)
• Discretion and reliability handling sensitive business and owner information
• AI-literate — fluent with tools like ChatGPT/Claude for reporting, content, and automation (required)
• Full Eastern Time overlap

• Business operations or chief-of-staff-style experience for higher-end candidates
• GoHighLevel CRM experience
• Experience building SOPs and standardizing processes in a small or scaling business
• Comfort with basic social/Google Business Profile management and light bookkeeping tools

You are proactive, highly organized, and calm in a fast-moving founder-led environment. You see what needs doing before you're told, you like turning chaos into systems, and you're comfortable wearing several hats — from calendar and reporting to a quick customer reply or social post. You take work off the owner's plate permanently, not temporarily.