04. Polish & English Speaking Intake Specialist | Fully Remote | USD Payments

Voxidea connects bilingual Latin American professionals to rewarding, fully remote opportunities with U.S.-based companies.

We’re hiring a Bilingual Polish-Speaking Intake Specialist to be the first point of contact for leads or clients seeking legal services. Help us make a difference by guiding individuals toward the assistance they need. Apply today! 🚀✨

• →Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. 🤝
• →Collect important information to understand client needs and assess how the firm can help. 📝

• →Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. 💬

• →Complete legal forms and manage records of customer interactions. 📋

• →Schedule and coordinate consultations with legal experts. 📅

• →Follow up with clients to ensure their needs are met or provide additional support. 🔄

• →Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. 📑

Our ideal candidate:

• Holds a bachelor’s degree. 🎓

• Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. 💼

• Is proficient in managing calendars and information flow with accuracy and efficiency. 📆✉️

• Has previous experience in sales, customer service, or a legal background (preferred). 🏅

• Is bilingual in English (C1 or higher) and Polish, both spoken and written. 🗣️✍️

• Demonstrates excellent organizational and time-management skills. 🏅

• Maintains discretion and confidentiality when handling sensitive information. 🔒
• Permanently resides in Latin America. 🌍
• Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻