Front Desk Agent – Full-Time (AM, PM & Overnight Availability Required)

Description

• →Greet and assist guests with check-ins, check-outs, reservations, and general inquiries.
• →Deliver exceptional customer service by resolving guest concerns promptly and professionally.
• →Process payments, verify guest information, and maintain accurate guest records.
• →Coordinate with Housekeeping, Engineering, and other departments to ensure an outstanding guest experience.
• →Answer incoming phone calls and respond to guest requests in a timely and courteous manner.
• →Maintain a clean, organized, and professional front desk area.
• →Follow Marriott brand standards and hotel policies to ensure operational excellence.
• →Accurately balance cash and complete shift responsibilities, including overnight audit support when assigned.

If you have excellent communication skills, enjoy working in a team environment, and thrive in a role where no two days are the same, we'd love to meet you!