Business Operations Manager

• →AI-Driven Process Innovation: Drive continuous improvement by refining workflows for greater efficiency and scalability, integrating AI tools in a measured, high-judgment manner to enhance tracking, summarization, briefing preparation and internal coordination.
• →Demand and Priority Management: Own the inbound flow of partner requests, firm issues and external approaches. Decide what reaches the Head of Firm Management, what is redirected, and what is closed out, with a reason attached to every call.
• →Leadership Operating Rhythm: Run the cadence of firm leadership: management committee preparation, planning cycles, leadership meetings and reviews. Translate the firm's planning and reporting cycles into a working rhythm for the portfolio, and design what does not yet exist.
• →Decision Support: Prepare concise, decision-ready briefings, committee papers and status summaries that allow the Head of Firm Management to act quickly and with confidence, then drive execution on those decisions.
• →Stakeholder Management: Coordinate across partners, senior lawyers, business services and external parties, serving as the primary liaison on her behalf, driving follow-through, accountability and timely escalation where needed.
• →Execution Ownership: Take initiatives she does not have the capacity to run, own them end to end, and report on them once rather than continuously.
• →Risk Mitigation: Anticipate gaps, misalignments and potential delays, and resolve them before they surface.

• Experience in business operations, chief of staff, strategy or operations roles working directly to a senior leader, with the authority to act rather than to relay
• A track record of creating a way of working rather than inheriting one, inside someone else's framework rather than around it
• Judgment you can explain: a method for deciding on another person's behalf, including declining requests from senior people while keeping the relationship intact
• Professional services, law firm or equivalent complex stakeholder environment is a strong plus
• Native or full professional English fluency required
• Structured, systems-oriented mindset: you introduce clarity without over-engineering
• Discretion and composure. You will hold the firm's most sensitive information

At Sterlington, we believe that world-class talent has no boundaries. We are committed to fostering a diverse and inclusive environment where unique perspectives are valued and every individual has the opportunity to thrive. We encourage all qualified candidates to apply.