Configuration Management (CM) Engineer

Information Technology

Remote

Remote

• Support configuration management processes, procedures, and change control activities across IT environments
• Maintain and manage configuration items (CIs), system baselines, and asset inventories
• Track, document, and validate system configuration changes to ensure accuracy and consistency
• Assist with software releases, deployments, version control, and environment management
• Monitor configuration compliance and identify unauthorized or unapproved changes
• Collaborate with infrastructure, development, cybersecurity, and project teams to maintain operational stability
• Support audits, system reviews, and reporting related to configuration management activities
• Develop and maintain technical documentation, configuration records, and standard operating procedures
• Experience with configuration management tools, repositories, or ticketing systems
• 3+ years of experience in Configuration Management, IT Operations, Systems Administration, or related roles
• Familiarity with change management and IT service management (ITSM) processes
• Experience working in Windows and/or Linux environments
• Knowledge of version control, system lifecycle management, and deployment processes
• Experience with tools such as ServiceNow, Jira, Confluence, Git, SCCM, or similar platforms
• Ability to troubleshoot configuration-related issues and support environment consistency
• Must have excellent written and verbal communication skills.

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