IT Field Engineer

Keep up to date with emerging technologies, industry trends, and best practices. Proactively identify opportunities to enhance service delivery, improve efficiencies, and support the ongoing development of the client's IT environment.

T-Tech is one of the fastest growing IT Consultancy, Support and Cloud Service providers in the UK, serving SMEs in the Accountancy and Professional Services sector. Our customers demand and deserve great proactive service and responsive support. We understand how important it is to optimise day-to-day operations and we help our customers embrace innovation and drive growth. We do that by showing them how to cut risk, improve productivity and leverage IT to gain competitive advantage. At T-Tech, we’re about keeping UK business up and running, resolving problems quickly, providing personal attention and providing our customers with reliable IT support when they need it.

Our business focuses on 6 areas of service: Business Consultancy; IT Support; Technical Consultancy; Cloud, Networks & Security; Intelligent Automation; and Communications.

T-Tech has created a working environment that is personally and professionally challenging and enjoyable. At T-Tech you will be joining a talented team that values your input and knowledge. We are looking for highly motivated, talented individuals to join us in realising our vision.

Service Centric

We put our customers at the heart of what we do. We are accountable for our actions and honour our commitments. We go the extra mile.

United

We succeed as a team, pulling together to achieve our goals. We understand and respect others’ views and perspectives. We communicate openly with each other, sharing, challenging and supporting.

High Standards

We take pride in the quality of our work. To give our best, we plan thoroughly and strive continually to improve our effectiveness. We have a thirst for knowledge to enable us to learn and improve.

Agile

We are agile in our thoughts and actions, anticipating and adapting quickly to new opportunities and situations. We manage changing priorities to work flexibly and with resilience.

• Previous experience in a 2nd Line Support role, preferably within a fast-paced environment.
• Proficient knowledge of IT systems, including hardware, software, networks, and servers.
• Strong analytical and problem-solving skills, with the ability to think critically and perform effectively under pressure.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with clients, colleagues, and stakeholders.
• Willingness and flexibility to travel to client sites as required to provide onsite support and maintain strong customer relationships.
• Ability to prioritise workloads, manage multiple tasks, and consistently meet deadlines.
• Relevant IT certifications, such as ITIL, CompTIA, or Microsoft certifications, would be advantageous.