Packaged/SaaS Application Engineer

Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

As a Packaged/SaaS Application Engineer, you will configure and support packaged or Software as a Service applications to adapt features, manage releases, and ensure system stability. Your typical day will involve utilizing standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance. You will engage with various stakeholders to understand requirements and implement effective solutions that enhance operational efficiency.

• →Expected to perform independently and become an SME.
• →Required active participation/contribution in team discussions.
• →Contribute in providing solutions to work related problems.
• →Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• →Monitor application performance and troubleshoot issues to ensure optimal functionality.
• →Develop and maintain documentation related to application configurations and processes.
• →Stay updated with industry trends and best practices to enhance application capabilities.
• →Provide training and support to end-users to facilitate effective use of applications.

• Required Skill: Expert proficiency in Oracle Integration Cloud Service (ICS).
• Strong understanding of application integration methodologies and best practices.
• Experience with cloud-based application deployment and management.
• Familiarity with APIs and web services for application connectivity.
• Knowledge of low-code development platforms and their application in business solutions.
• Experience in troubleshooting and resolving application-related issues.

• The candidate should have minimum 2 years of experience in Oracle Integration Cloud Service (ICS).
• This position is based at our Manila office.
• Minimum 2 year(s) of experience is required