TDS Operations Analyst II

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

As a top 10 North American bank, TD aims to stand out from its peers by having a differentiated brand. Anchored in our proven business model and rooted in a desire to give our customers, communities, and colleagues the confidence to thrive in a changing world. The TD Framework embodies our culture and guides our behavior as we execute on our business strategy of being a premier Canadian retail bank, a top U.S. retail bank, and a leading Wholesale business aligned with our retail franchise.

Global Business Services & Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales & Trading to provide banking, securities, and asset management services to clients globally. Global Business Services & Operations recruits highly motivated individuals who can help the Dealer and our clients facilitate business. Professionals in Global Business Services & Operations come from a variety of academic and professional backgrounds.

The successful candidate will be part of the Client Due Diligence team within Global Business Services & Operations. The Client Due Diligence team is committed to ensuring services provided across the Bank and to its clients are delivered in a professional manner, that risk is minimized, and the client has a positive experience. The candidate is expected to think creatively, improve the daily process, and take responsibility and ownership for this to happen.

The Client Due Diligence (CDD) team conducts due diligence on TD Securities clients during onboarding, periodic reviews, and on an ongoing basis. The team ensures compliance with Global AML, specifically under Canada and U.S. regulatory requirements, mitigating operational, regulatory, and reputational risks.

• Conduct AML reviews: Collect and verify Canada and U.S. AML requirements (e.g. KYC, CIP, FATCA, CIRO, CRS), ensuring compliance during onboarding, periodic reviews, and ad-hoc events.
• Conduct in-depth research using independent online sources to gather requisite information for client due diligence.
• Liaise with business partners: Respond to regulatory inquiries and escalate issues as needed to ensure compliance.
• Maintain audit trails: Ensure accurate tracking of incoming requests and documentation throughout the process.
• Assist in regulatory audits by gathering relevant data for auditors and internal control teams.
• Deliver exceptional quality: Perform accurate data entry, mitigating risks related to regulatory, financial, operational, or reputational exposure.
• Identify opportunities for improvement: Engage in process enhancement initiatives to improve efficiency.
• Assist with strategic initiatives and participate in the rollout and adoption of new operational and regulatory initiatives.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

• Knowledge of AML regulations including PCMLTFA, FATCA, CIRO, BSA, etc., as well as a strong understanding of the TD Securities business environment.
• Ability to work on routine and ad-hoc requests within defined parameters, while handling operational and reporting functions.
• Strong organizational and problem-solving skills to meet deadlines in a high-volume environment.
• Excellent communication skills: Ability to collaborate effectively with team members and business partners.
• Proficiency with MS Office tools, particularly Word, Excel and Powerpoint. Technical skills in UI Path, Alteryx, VBA are a plus.
• CAMS designation is an asset.

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple.  Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. 

Together, we are reimagining what banking can be for our clients, colleagues and communities.