Scrum Master BSA

United States·Pittsburghmid

OperationsProject Manager

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Overview

Role OverviewThe Senior Business Systems Analyst (BSA) & Scrum Master role adds rigorous requirements elicitation, data flow mapping, Agile process facilitation, complex problem resolution,

Technical Tools

OperationsProject Manager

Role Overview
The Senior Business Systems Analyst (BSA) & Scrum Master role adds rigorous requirements elicitation, data flow mapping, Agile process facilitation, complex problem resolution, guidance and support for engineering teams, functional documentation reviews, and use of modern principles, methodologies, and tools to advance enterprise API and event-driven data streaming initiatives. Senior BSA and certified Scrum Master with a strong technical background in API development, event-driven architectures (Kafka / DSP), and backend data flows.

Creates and leads the functional design, API contract specifications (OpenAPI/Swagger), user story mapping, and backlog grooming for high-throughput backend microservices and streaming platforms. Proposes & designs business-to-technical solutions to address complex enterprise data and offer-distribution needs. Prepares functional, data flow, and Agile process documentation required. Facilitates complex problem resolution, blocker removal, and cross-functional team alignment between business operations and core Java engineering squads. Provides guidance and support to team members regarding requirements clarity, acceptance criteria, and Agile ceremonies. Reviews functional testing plans and deliverables. Applies modern principles, methodologies and tools (Scrum, Kanban, Agile frameworks) to advance delivery velocity and release capabilities.

Customer Focused - Knowledgeable of the values and practices that align customer needs, downstream channel delivery, and stakeholder satisfaction as primary considerations in all business decisions, leveraging that information to build robust platform workflows.

Managing Risk - Assessing and effectively managing all of the risks associated with data distribution, offer eligibility rules, and compliance standards to ensure they adhere to and support the company's Enterprise Risk Management Framework.

Key Responsibilities

Application Delivery Process - Extensive Experience
Application Design, Architecture - Subject Matter Depth and Breadth
Application Development Tools - Subject Matter Depth and Breadth
Application Testing - Extensive Experience
Packaged Application Integration - Subject Matter Depth and Breadth
System Development Lifecycle - Extensive Experience

Required Qualifications/Skills

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
8+ Years of overall experience preferably in a large banking / financial institution environment, bridging technical engineering teams with business stakeholders.
Strong Business Systems Analysis experience within complex backend, API, and data integration environments
Certified Scrum Master (CSM) or equivalent Agile certification with hands-on experience running daily standups, sprint planning, backlog grooming, and retrospectives
Familiarity with Event-Driven Architectures (EDA), Data Streaming Platforms (Kafka), and JSON/REST API payloads
Ability to map technical data flows (e.g., eligibility processing, customer offer distribution, downstream channel integrations)
Process Improvement
Release Management
Software Solutions and Design
Application Development
Design and architecture familiarity/experience
Business and Team Management
Group Problem Solving
Customer Engagement and Solutions Oriented

Preferred Qualifications

Banking experience
Financial institution experience
Understanding regulatory and risk controls in digital banking platforms

Locations: Pittsburgh, PA

About Techstra Solutions
Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: www.techstrasolutions.com

Equal Employment Opportunity Statement

Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.