Injury Management Advisor

Job Purpose

DP World is seeking a Injury Management Advisor to join our Melbourne team. In this role, you will oversee the safe, timely and cost-effective return of employees to their pre-injury duties, leading outcome-focused case management of work-related injuries while ensuring legislative compliance and continuous improvement. Additionally, you will manage 25+ early intervention worker’s compensation claims, develop return to work plans, ensure employees receive their entitlements and drive claim reduction strategies.

Working closely with internal stakeholders including employees, operations and senior management, you will also partner with external providers such as insurers and medical professionals to support positive outcomes.

This is a permanent full-time opportunity, working Monday to Friday, and involves travel between various operational sites as part of its requirements.

Key Responsibilities:

• Engage internal stakeholders to integrate injury management processes with business needs, ensuring timely communication of restrictions and return-to-work plans

• Implement early intervention strategies to support safe, timely and sustainable return to pre-injury duties

• Manage claims and financial outcomes by ensuring accurate payment processing and developing cost-effective strategies to support premium reduction

• Build trusted relationships with injured employees, leaders and external stakeholders to support effective case management and early intervention

• Ensure legislative compliance through accurate claims administration, record keeping and reporting, while coordinating complex cases with tailored return-to-work plans and assessments

Qualifications, Skills and Experience:

• Return-to-Work Coordinator qualification

• Allied health and/or occupational rehabilitation experience (highly desirable)

• 2+ year’s experience in worker’s compensation and return-to-work processes within an industrial environment

• Strong understanding of worker’s compensation legislation and employer obligations

• Proven experience in developing and managing return-to-work plans, documentation and reporting

• Strong communication and stakeholder engagement skills, with the ability to influence and align multiple parties 

• Proficient in MS Office, with demonstrated knowledge of injury management protocols and strong capabilities in initiative, accountability, teamwork and quality focus

"The job title in this advertisement is tailored for marketing purposes and may differ from the internal title used within our organisation."

About DP World

DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer’s door.

In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

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