Pharmacy Operations Manager – Front End

At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.

The Pharmacy Hub is looking for an exceptional, high-potential healthcare operator who wants to grow into a major leadership role as the company scales. This is not a traditional pharmacy operations job and not a traditional sales management job. We are looking for someone who understands the pharmacy business, is intellectually curious, highly analytical, commercially minded, and capable of learning every part of the organization.

This position will lead front-end operations end to end — spanning sales, technical, finance, client onboarding, account management, and all pre-PV1 workflows (everything from intake and order entry through the point of pharmacist verification) — and will build and implement automation solutions, leveraging a healthcare or pharmacy background, to help us scale efficiently and improve the entire client journey from signed contract through launch, fulfillment, retention, and expansion.

As TPH continues to grow, this individual will help professionalize the front-end organization — replacing ad hoc workflows with documented, automated, accountable processes — and will become a trusted operational partner to executive leadership as responsibilities expand.

We are looking for someone with the potential to become one of the company's key leaders — not someone simply looking for their next job.

We are looking for a business-minded pharmacy operator — not a pharmacist.

• Approximately 4–9 years of total professional experience
• Meaningful experience within a specialty, mail-order, compounding, digital, infusion, 340B, PBM, pharmacy-services, or other sophisticated pharmacy organization
• Experience beyond dispensing or traditional retail pharmacy operations
• Demonstrated advancement significantly faster than peers, with a track record of taking on responsibility outside the original job description
• Exposure to pharmacy management, implementation, strategic accounts, customer success, business operations, analytics, supply chain, project management, finance, or process improvement
• Strong analytical capability and comfort working with data
• The ability to understand technology and systems — not necessarily as an engineer, but as a sophisticated business user who can specify and drive automation
• Excellent communication skills across clients, employees, executives, pharmacists, and technical teams
• Strong leadership potential even without a large leadership title yet
• A bachelor's degree at minimum; MBA, MHA, MS, or another strong graduate degree preferred (business, healthcare administration, operations, analytics, finance, supply chain, information systems, or related)

The physical and mental demands described are representative of those an employee must meet to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primarily desk-based with extended periods of computer use for order review, dashboards, reporting, and client and pharmacy operations coordination
• Close visual acuity required for reviewing order data, KPI dashboards, client performance reports, and operational systems
• Clear verbal and written communication required across in-person and written formats with clients, pharmacists, employees, executives, and technical teams
• Ability to read, analyze, and interpret operational, client, and pharmacy workflow data
• Role is based primarily at the Fort Lauderdale office; occasional travel to our another location in Miami Gardens, client or partner sites may be required.

This is a 100% on-site, Davie, Florida–based role with at least 44 working hours weekly. The pace is driven by sales cycles, client implementation timelines, launch deadlines, and account performance reviews. This role is expected to divide time between desk-based analytical and process work and direct, in-person coordination with pharmacy operations, and will work closely with Sales, Account Management, Onboarding, IT, Pharmacy Operations, Finance, and executive leadership.

• This position is based in Fort Lauderdale and requires a full-time, in-person presence, remote or hybrid schedule is not available
• Pharmacy industry experience is required
• Pharmacists/PharmDs are not the target profile for this position

Employment is at will and may be terminated at any time, with or without cause or notice, in accordance with applicable law. 

• Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
• Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
• Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.

At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.

If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.

The Pharmacy Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application.

The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.