Revenue & Marketing Operations Coordinator

Twinstate Technologies is where cybersecurity, IT, and client satisfaction come together. With over 50 years of industry leadership in Managed Cybersecurity and IT, we prioritize security above all, adhering to industry standards in our designs to safeguard our clients' systems and ensure business continuity. As dedicated partners, we boost productivity and enhance their bottom line, delivering tailored solutions that exceed expectations. Twinstate Technologies is where innovation meets Exceptional Experiences for our clients.

· Twinstate Technologies is looking for a highly organized, proactive, and technology-oriented individual to become a key operational partner to our Chief Revenue Officer and sales organization.

· This is a versatile, hands-on position supporting a broad range of business priorities, including revenue operations, sales, marketing, and growth initiatives. We’re looking for someone who can take an objective, figure out what needs to happen, organize the right resources, and help carry the work through to completion.

· The right person is resourceful, adaptable, and comfortable taking initiative. You’ll have opportunities to execute projects directly, coordinate internal teams and outside specialists, improve systems and processes, and help ensure important priorities don’t fall through the cracks.

· Responsibilities will evolve based on business needs, individual strengths, and opportunities for growth. We value sound judgment, independent thinking, and the ability to execute effectively within established company priorities.

CRO & Business Operations

· Help organize and execute CRO priorities, projects, and business initiatives.

· Track commitments, follow-ups, deadlines, and action items to ensure work continues moving forward.

· Coordinate internal teams, outside resources, and stakeholders to support project execution.

· Research opportunities, evaluate solutions, identify obstacles, and bring recommendations forward.

· Support meeting preparation, communications, project tracking, and other operational activities.

We value high initiative, high alignment, and strong accountability.

· Maintain accurate CRM, prospect, client, and opportunity information.

· Develop proficiency in HubSpot and other sales and marketing systems.

· Support improvements to sales workflows, automation, reporting, segmentation, and pipeline visibility.

· Coordinate system enhancements, integrations, and process improvements with internal or external specialists.

· Help maintain sales tools, documentation, templates, and performance reporting.

· Coordinate and execute marketing campaigns focused on awareness, qualified lead generation, and client engagement.

· Support initiatives that strengthen existing client relationships and create cross-sell and upsell opportunities.

· Coordinate content, events, digital marketing, advertising, and other marketing activities.

· Manage campaign timelines, deliverables, and outside creative or marketing resources.

· Track marketing performance and help ensure activities support meaningful business outcomes.

· Use AI, automation, API's and technology responsibly to improve productivity and execution.

· Research new tools, learn unfamiliar systems, and help implement improvements.

· Identify opportunities to simplify processes, improve data quality, and increase efficiency.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This position requires dependable coverage during assigned business hours and may occasionally require schedule adjustments to support client needs, operational priorities, or team coverage. The employee must maintain confidentiality and comply with all company security, acceptable-use, client-service, and employment policies.

Twinstate is committed to complying with all federal, state, and local equal employment laws. To that end, the company is dedicated to maintaining a work environment that is free from harassment and discrimination based on the following protected classes: age, race (including traits historically associated with race, which include, but are not limited to, hair texture and protective hairstyles such as braids, locks, and twists), creed, color, national origin (including ancestry), religion, gender or sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, citizenship or immigration status, genetic information (including genetic characteristics), or any other protected status under federal, state, or local laws.

The Company is dedicated to the fulfillment of this policy with respect to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, compensation, termination, and all other terms, conditions, and privileges of employment. The Company will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner. The Company will take appropriate corrective action, if warranted. The Company prohibits retaliation against employee(s) who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.