HEAD OF BUSINESS

Critical Deliverables /Core Accountabilities and Responsibilities: ∙Conduct research to identify potential markets, customer segments, and emerging trends. ∙Analyze market data and competitor activity to identify opportunities and threats. ∙Identify potential clients, partners, and customers through various channels, such as networking events, online research, and referrals. Develop and maintain a pipeline for qualified leads. ∙Develop and implement business development strategies aligned with the company's overall goals and objectives. ∙Prepare compelling proposals, presentations, and pitches to win new business opportunities. Ensure that the proposals address client needs and showcase RMB value proposition. ∙Identify, develop and implement strategies to explore new markets, geographies and business verticals for expansion. ∙Lead negotiations with potential clients, partners, and collaborators to secure profitable deals. ∙Ensure that the agreements are aligned with the Company’s interests and financial targets ∙Collaborate with various internal teams, such as Marketing, Distribution, Products, Risk and Operations to align business development efforts with overall company strategies ∙Establish and track key performance indicators (KPIs) related to business development activities, such as revenue growth, conversion rates, and pipeline development. ∙Prepare regular reports to communicate progress and results to senior management. ∙Ensure all complaints for both internal and external customers are resolved timely. ∙Analyze the performance of the various products to establish product success. ∙Provide support to the branch network and Direct Sales Agents. ∙Gather customer feedback to inform product development and improvement Requirements Position Requirements: Bachelor's degree in Marketing, Business administration/ Economics or similar field At least 7 years experience in Sales, Channel management, Product management with at least 3 years experience managerial level. Experience in driving product initiatives end to end; from planning to post rollout management Strong understanding of customer insights and analytics Strong understanding of product offering and customer segments in banking and microfinance Experience in customer relationship management tool utilization Understanding product and customer lifecycle and management Strong knowledge and understanding in financials, sales processes, scorecards and KPIs Strong understanding of people management and performance appraisal tool Skills: Excellent creative and strategic problem solving skills Excellent communication skills, especially with top management and other stakeholders Ability to drive execution of new products from inception to implementation Strong negotiation and presentation skills Tech savvy with the ability to understand, interpret and present data using consultative approach