ubuntuimpact
HEAD OF RETAIL PRODUCTS
KEY RESPONSIILITIES: Product Strategy, Development & Management · Lead development and management of: Retail Assets (Loans, Mortgages, Overdrafts, Govt Schemes) Liabilities Products (CASA, Savings, Term Deposits) Digital Products (Mobile, Internet Banking, Agency Banking, WhatsApp banking) Cards (De
SALES OFFICER
RESPONSIBILITIES: Identifying and reaching out to potential clients through cold calling, emailing, and social media. Identifying new market segments, trends, and potential customers to expand the company's database. Assessing whether a prospect meets the company’s "ideal customer" criteria before p
SENIOR SALES MANAGER
Key Responsibilities: 1. Strategy & Channel Development: • Design and execute sales strategies to drive growth in both B2B and retail distribution networks • Identify and develop bulk distribution channels across Dar es Salaam and beyond • Lead product launches and route-to-market expansion 2. Custo
HR MANAGER
KEY RESPONSIBILITIES: HUMAN RESOURCE; Support recruitment processes, including job posting, shortlisting, and interview coordination. Maintain employee records, contracts, and HR files in compliance with company policy and labor laws. Administer payroll inputs and support the preparation of monthly
HR AND ADMINISTRATION MANAGER
Key Responsibilities: A. Human Resources Management Develop and implement HR policies and procedures in line with labor laws and Bank of Tanzania requirements. Manage the full employee lifecycle: recruitment, onboarding, development, performance management, and exit. Coordinate manpower planning in
BACK OFFICE OFFICER
Key Responsibilities A. Transaction Verification & Authorization (Checker Role) Review and authorize transactions initiated by Customer Service Officers and Tellers within approved limits Verify completeness and accuracy of supporting documentation Ensure all transactions are correctly posted in the
CUSTOMER SERVICE OFFICER
Key Responsibilities A. Customer Service & Relationship Handling Serve as the first point of contact for customers and visitors Handle customer inquiries, complaints, and service requests professionally Provide accurate information on bank products, services, and procedures Ensure high levels of cus
BACK OFFICE OFFICER
Key Responsibilities A. Transaction Verification & Authorization (Checker Role) Review and authorize transactions initiated by Customer Service Officers and Tellers within approved limits Verify completeness and accuracy of supporting documentation Ensure all transactions are correctly posted in the
OPERATIONS MANAGER
Key Responsibilities: A. Branch Operations Management Supervise daily branch operations including cash handling, account opening, transaction processing, and reconciliations. Ensure smooth functioning of front office (CSO & Tellers) and back office operations. Monitor workflow efficiency and service
BANK TELLER
Key Responsibilities A. Cash & Transaction Processing Receive and process customer deposits, withdrawals, transfers, and payments Verify transaction details, signatures, and supporting documents Ensure accuracy in posting transactions into the Core Banking System (CBS) Issue receipts and maintain pr
RELATIONSHIP OFFICER
KEY RESPONSIBILITIES: A. Business Development & Sales Identify and acquire new customers (individuals, SMEs, groups). Mobilize deposits and promote the Bank’s products and services. Actively market loan products to eligible clients. Achieve assigned business targets (loans, deposits, accounts). B. L
CARDS SYSTEM & OPERATIONS SPECIALIST
KEY RESPONSIBILITIES: • Support 24/7 card system development and operations at Bank and subsidiaries. • Support resolutions of L2/L3 escalations at Bank and Group entities respectively. • Fine tune card system to improve user experience and services. • Manage life cycle of user creation and applicat
SENIOR DATABASE ADMINISTRATOR
KEY RESPONSIBILITIES: ● Design and implement effective database solutions, frameworks and models to store and retrieve Bank’s data. ● Examine and identify database structural necessities by evaluating client operations, applications, and programming. ● Prepare accurate database design and architectu
LEGAL MANAGER
KEY RESPONSIBILITIES: A. Litigation Management: • Manage and oversee all litigation matters involving the Bank, including civil, commercial, and recovery-related cases. • Liaise and coordinate with external advocates and ensure effective representation of the Bank in court and other dispute resoluti
SENIOR RELATIONSHIP MANAGER - CORPORATE BANKING
KEY RESPONSIBILITIES: Relationship Management: • Manage a portfolio of existing clients and cross sell of Bank’s products to enhance relationship as per the personal score card which includes BanK assurance, Promoters and Their Close Family Members of Existing Corporate Clients to Select Banking. Ge
RELATIONSHIP MANAGER - SELECT BANKING
KE RESPONSIBILITIES: • Responsible for Portfolio growth (Assets, Liabilities, Investment products and Insurance) through customer visits, sales, and retention. • Continuously monitor utilization of credit facilities and other products such as overdrafts. Identify and resolve under utilization by con
RELATIONSHIP MANAGER - SME BANKING
KEY RESPONSIBILITIES: Accountability: Driving Business growth • Accountable for the strategic direction, developments, and implementations of business strategies to deliver performance and ensure growth, profitability and sustainability of SME and Business Banking portfolio. • Ensure SME MIS ratio i
TREASURY DEALER (SALES)
KEY RESPONSIBILITIES: • Ensure customer retention by selling treasury products and enhance the foreign exchange turnover and profitability during the year • To bring new clients for Treasury products, as well as new customer deposits • To provide liaison between Treasury and business teams ( Relatio
BRANCH MANAGER
KEY RESPONSIBILITIES: Ensuring overall Branch Management, Staff Management, Branch profitability, Business Growth (customer, deposit, asset, channel), Development and Service Excellence. The Branch Manager will lead, develop, and manage a branch to ensure achievement of the business objectives with
MANAGER - Training and Development
KEY RESPONSIBILITIES: 1. Training Strategy & Execution • Lead planning, execution, and continuous improvement of functional training programs across the Bank. This includes designing and implementation of the annual training programs. • Manage and operationalize the Bank’s internal academies and tal