Senior Infield Service Delivery Manager

• Shape the future | NSW Passenger Rail Operations
• Opportunity to lead and drive excellence 
• Permanent Full-Time role, located in Kangy Angy 
   

At UGL Transport, we don’t just build and maintain transport infrastructure — we help shape safer, more connected and more sustainable communities. Our people play a meaningful role in delivering essential services that make everyday life better, now and into the future.

We work alongside leading global organisations, government bodies and public institutions, using innovative and sustainable technologies across the transport sector. Just as importantly, we foster a culture where people feel respected, supported and empowered to grow.

About Your Role:

We are looking for Senior Infield Service Delivery Manager to join our New Intercity Fleet (NIF) and Regional Rail project teams. This role will be located at our Mariyung Maintenance Facility, located in Kangy Angy.

You will support key operational activities and play a vital role in delivering world-class fleet maintenance and management. Your leadership and expertise will directly contribute to the success of the New Intercity Fleet and Regional Rail Project while driving outcomes in safety, customer satisfaction, and environmental compliance.

Reporting to the Infield Maintenance Manager, your key responsibilities will include:

• Leadership in Safety and Quality: Demonstrate leadership in safety, quality, and environmental management. Ensure compliance with company policies and applicable laws, regulations, and standards.
• Team Management: Provide leadership, direction, and clear instructions to all team members. Ensure adherence to rostered work schedules, work instructions, and quality and safety requirements.
• Train Performance: Ensure trains meet availability and reliability requirements. Monitor and complete work according to the scheduled train plan.
• Incident Management: Support and/or manage investigations into incidents involving safety, quality, unavailability, and train faults.
• Asset Information System: Ensure accurate raising of notifications, service orders, and closure of service orders in the Asset Information System.
• Performance Monitoring: Review achieved KPIs against pre-determined performance indicators. Implement changes as required to deal with contract/project variations, non-conformities, budget changes, and customer requirements.

• Work on one of Australia's most significant passenger rail projects.
• Flexible and supportive team environment.
• Ongoing learning, development and career growth opportunities.
• Inclusive culture where diversity of thought and experience is valued.
• Opportunity to make a genuine impact on the future of transport in NSW

Introduce a new member of staff at UGL Resources and not only could you be giving someone a rewarding new career, you'll also earn yourself $1000 to $3000 if they fill one of our vacant positions.

Terms & Conditions Apply