Sr. Staff Technical Program Manager- Eng

Engage while a change is still being defined, helping program teams and technical owners shape program scope, impacted audiences, prerequisites, rollout sequencing, and what completion looks like for an individual team, so the approach reflects the teams who have to act on it Develop and execute the change and adoption strategy for assigned programs, assessing organizational impact and readiness, identifying resistance and adoption barriers early Determine the communication, education, and support approach appropriate to the scope of each change Own communications to Engineering, explaining why a change is happening, who is impacted, what action is required, and when, and coordinating timing across simultaneous initiatives to reduce overlapping messaging and change fatigue Prepare Engineering to act by identifying impacted teams and assets, defining readiness criteria, planning the rollout, and putting documentation, tracking, reporting, and support in place before teams are asked to take action Build scalable enablement with subject matter experts, including guides, FAQs, training, templates, and support channels, turning recurring questions and adoption barriers into durable documentation, automation, or process improvement Track and measure adoption by providing implementation tracking, readiness and adoption status, blocker and dependency visibility, and leadership reporting that complements, rather than replaces, standard UKG program status and milestone reporting Lead the program directly where no other Technical Program Manager is assigned, owning the delivery plan, milestones, cross-functional coordination across pillars and value streams, dependencies, risks, and escalation through to completion Sustain the change by establishing long-term ownership, automating where possible, and designing durable engineering processes rather than temporary mechanisms that end when the program does. Bachelor's degree in Computer Science, Engineering, Business, Information Systems, Organizational Development, Organizational Leadership, Human Resources, or a related field (or equivalent experience) 5+ years of experience developing and executing organizational transformation, change, adoption, or enablement strategies for complex initiatives, or in technical program management with comparable responsibility Experience working directly with software engineers and engineering leaders, with the technical fluency to ask informed questions and hold a position with technical teams Working knowledge of the software development lifecycle (SDLC) in a SaaS environment Experience developing communications, documentation, training, or self-service support resources for technical audiences Experience assessing organizational impact and readiness and planning rollouts across multiple teams, including sequencing, dependencies, and risks Experience defining and reporting adoption, readiness, or delivery metrics to senior leadership Excellent communication skills, both verbal and written, with the ability to convey technical concepts across all levels of an organization Experience managing multiple concurrent programs and competing priorities, with the judgment to sequence work across them when timelines overlap Experience in management consulting, or in an internal strategy, transformation, or change enablement function Background in executive communications, change communications, transformation program management Familiarity with organizational change management frameworks and how to apply them to technical audiences Experience with large-scale technology migrations, engineering platforms and tooling, security initiatives, reliability and observability programs, or infrastructure modernization Experience working within a large, distributed engineering organization Experience using automation or AI to scale communications, documentation, training, and reporting Experience with Jira, Confluence, and reporting or dashboarding tools