Surgery Scheduler 2

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The University of Miami is currently seeking a Surgery Scheduler 2 to work on-site at Desai Sethi Medical Center in Miami.

• Obtains pre-authorizations for procedures as required by insurance companies.
• Oversees, produces, and distributes all surgical and procedural schedules to physicians and departments.
• Collaborates with patients, families, staff, and providers within the office and the greater community to schedule surgeries, pre-op physicals, and testing.
• Coordinates with hospitals and vendors for special cases or circumstances.
• Identifies ways to streamline surgical scheduling process and provides suggestions to managing staff.
• Ensures that electronic systems and scheduling tools are up-to-date and operating smoothly, and immediately contacts appropriate personnel to resolve any issues.
• Ensures documentation is complete to support accurate billing of surgical procedures.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

High School diploma or equivalent

Minimum 3 years of relevant experience

• Ability to communicate effectively in both oral and written form.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• Proficiency in computer software (i.e. Microsoft Office).

• Extensive knowledge of office procedures and operations.
• Ability to accurately prepare and maintain records, files, reports and correspondence.
• Ability to exercise sound judgment in making critical decisions, often in relation to patient care, or your
• assigned physicians
• Skill in completing assignments accurately and with attention to detail. Assignments must be completed within a reasonable, expected time frame, as directed by your manager or physician(s).
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to work independently and/or in a collaborative environment. Often working with/ receiving/ transferring calls from our internal call center. This requires maintaining a professional and polite tone.
• Ability to communicate effectively in both oral and written form, preferably in English and Spanish.
• Often requires handling clear communication with physicians, other surgical schedulers, hospital staff/ colleagues and patients.