CDC Operations Manager

U.S. Electrical Services, Inc. (USESI) is the country's largest independent electrical wholesale distributor, comprised of 14 regional businesses, over 100 years of experience, and more than 1,500 employees. 

USESI is seeking a full-time CDC Operations Manager to join our Distribution Center team. The successful candidate will be a hands-on operational leader who can build a strong safety culture, develop people, establish disciplined warehouse processes and deliver consistent service, productivity and inventory accuracy in a growing CDC environment. This position will be in a new CDC operation and will be a key role in establishing operations in a new territory. 

• →Lead daily warehouse operations across receiving, put-away, replenishment, picking, packing, wire, staging and loading, ensuring safe, accurate and timely execution that meets branch and customer expectations. 
• →Build and maintain a safety-first culture by ensuring employees are trained, qualified and follow applicable SOPs, RF/scanning processes, PIT practices, PPE requirements and safety procedures. 
• →Provide visible, hands-on leadership on the warehouse floor, setting clear expectations, reinforcing accountability, coaching employees and removing barriers to success. 
• →Develop supervisors and frontline leaders through regular coaching, feedback, training and performance discussions.
• →Establish daily staffing and labor plans based on workload, service requirements and available resources, adjusting as needed to ensure sufficient leadership coverage and effective communication and handoffs between shifts and departments. 
• →Monitor warehouse performance using key metrics such as safety, productivity/LPH, overtime, OTIF/service, inventory accuracy, attendance and turnover.
• →Drive continuous improvement by identifying operational gaps, conducting root-cause analysis, implementing corrective actions and evaluating warehouse layout, product flow, labor utilization, equipment usage and standard work. 
• →Maintain inventory control and location integrity through accurate product movement, cycle counting, adjustment controls, shortage investigation and proper handling, storage, measurement and transaction accuracy for wire and other high-value inventory. 
• →Partner closely with transportation leadership to ensure outbound orders are staged, loaded and dispatched accurately and on time. 
• →Lead the onboarding and development of new employees, including training plans, coaching and 30/60/90-day reviews. 
• →Manage attendance, scheduling, performance issues and employee development consistently and in partnership with HR.
• →Participate actively in recruiting, interviewing and selecting warehouse employees as staffing needs arise. 
• →Conduct regular startup meetings and communicate priorities, safety concerns, workload expectations and performance results to the team. 
• →Maintain warehouse organization and housekeeping standards that support a safe, efficient and professional operation.
• →Ensure material-handling equipment, RF devices and other warehouse assets are properly assigned, maintained and used.
• →Create a culture of accountability where employees understand what success looks like, how their performance is measured and how their work impacts the customer. 
• →Support implementation of new systems, processes and operational initiatives. 
• →Perform other operational leadership responsibilities as needed to support the overall success of the CDC. 

• High School Diploma or GED required.
• Bachelor’s degree in business administration, supply chain, or a related field preferred. 

• Minimum of 8 years of leadership experience in warehouse operations or a distribution center. 
• Experience leading inventory control and receiving operations preferred.
• Previous experience supervising, coaching, and developing warehouse teams. 
• Experience improving warehouse processes and operational performance.
• Wholesale distribution experience is preferred.

• Strong leadership, coaching, and employee development skills.
• Excellent organizational, planning, and problem-solving abilities.
• Strong understanding of warehouse operations, inventory management, and logistics.
• Knowledge of warehouse safety, PIT equipment and standard operating procedures.
• Experience with staffing, scheduling, hiring and performance management.
• Proficiency with Microsoft Office, including Excel.
• Experience with Solar Eclipse ERP or WMS is a plus. 
• Strong verbal and written communication skills.
• Ability to collaborate across departments and maintain a hands-on leadership presence.
• Ability to analyze operational data and make informed business decisions.
• Ability to prioritize multiple responsibilities in a fast-paced environment.