Building and Grounds - Maintenance Engineer III

Description of the Position: The Maintenance Engineer III will perform routine general maintenance and repair functions within approved guidelines and as directed.  This Team Member has knowledge of common and intermediate concepts, practices and procedures in mechanical, electrical, HVAC/R, kitchen equipment, painting or wall coverings.  This position performs a variety of tasks and will work independently under minimal supervision.  This position relies on experience, instructions, pre-established guidelines and very good judgment to perform the functions of the job.  A certain degree of creativity and latitude is required. Primary Duties, Responsibilities, and Tasks: All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence as outlined in the Team Member Guide to Success. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service. Ability to understand oral and verbal communication while using Valley View Casino & Hotel’s communication tools which include, but are not limited to, radios and cell phones. Responsible for routine and advanced general maintenance and repair throughout the Casino complex as directed by immediate supervisor.  These responsibilities can include HVAC, chiller, painting, drywall installation and repair, carpentry, groundwork, irrigation systems, flooring, concrete, lighting and basic electricity. Will perform maintenance on chillers as defined by the Maintenance Engineer Supervisor and Director of Facilities. Ensure adherence to all OSHA regulations and internal safety policies and procedures. Operates company vehicles as required. Conduct routine preventive maintenance on all equipment as assigned. Supports other Engineers as needed. Maintains a thorough knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible. Other duties as assigned by management. Responsible for conducting all responsibilities in a professional and ethical manner Responsible for maintaining a consistent, regular attendance record.  Adheres to performance standards, company policies and procedures, as they relate to the department Required Qualifications: High school diploma or GED equivalent. Three years of commercial experience in mechanical, electrical, HVAC/R, kitchen equipment, painting or wall coverings. Strong organizational and analytical skills Ability to speak and understand the English language. Ability to write routine reports and correspondence. Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures.  Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks. Ability to work with mathematical concepts.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must use very good judgment when providing information to our guests and maintain positive guest relations at all times. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Must be able to successfully pass applicable auditions or skill testing and a drug screening test. Preferred Qualifications: Certificate in area of expertise. Previous experience in a hospitality environment. Previous experience in a casino/gaming environment. Physical Requirements of the Position: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.  Clear vision (close, distant, color, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is regularly required to sit and use hands to finger, manipulate, handle, or feel. The Team Member is frequently required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The Team Member must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds. Working Conditions: The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts. While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts and fumes or airborne particles. The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes. The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. Other Information: Native American hiring preference applies. This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions. You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence. Management has the right to revise this job description at any time. The job description is not a contract for employment.