Vault Vault CRM is the agentic CRM for Life Sciences. Vault CRM is an agentic CRM for life sciences that connects sales, marketing, and medical teams on a single platform with a unified customer database and embedded AI. We are looking for consultants who enjoy the challenge of delivering cutting-edge solutions.
We are currently hiring for our implementation team that serves customers from SMB to Enterprise. Our ideal candidate will partner with our customers to ensure they are leveraging the full capabilities of our solutions. We want team players who are focused on delivering exceptional customer success, thrive as a self-starters, and are excited to challenge the status quo.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
Lead customers in the process of discovery workshops that align with best practices and drive to solutions based on requirements
Take complex client and solution concepts and articulate them to audiences of varying perception levels to provide application expertise and knowledge
Develop and leverage expertise in our Vault platform
Plan, Manage, and perform application build, test, and deploy activities
Identify and monitor interdependencies between various program or project workstreams
Create project deliverables and standards (e.g., including process standards)
Plan and establish after-go-live activities including ongoing support and ongoing application changes to align to full capabilities
3+ years of demonstrated consulting or equivalent experience
Proven track record in meeting with senior management and executives as a subject matter expert
Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels
Strong presentation and solution design skills
Travel requirements depend on the team and can be aligned based on personal requirements with post-implementation being a non-travel role and implementation being travel up to 25%.
Experience working with life sciences customers (pharmaceutical, biotechnology, medical/diagnostic devices)
Industry experience in Life Sciences, Healthcare, or CRM
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Follow the application process and submit your resume.
Within 3 days, you will receive a link to a personality assessment administered by a third party.
Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
Once all interviews are complete, the manager will be in touch with a final decision.
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Base pay: $70,000 - $140,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
#LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at
talent_accommodations@veeva.com.