Practice Manager - RTSM

Massachusetts - BostonRemoteFull-Timemid

Practice ManagerHealthcare Non-Clinical

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Quick Summary

Overview

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

Key Responsibilities

Veeva Systems is looking for a Practice Manager to join our Randomization & Trial Supply Management (RTSM) team. As an RTSM Practice Manager, you will lead a professional services team focused on customer success in implementation and support of…

Technical Tools

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At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Ensure customer and employee success

Manage a diverse team of project managers and managed services consultants

Build and manage people for their personal and professional development

Establish and ensure adherence to RTSM Processes

Collaborate with other RTSM teams to ensure alignment and delivery expectations

Establish best practices and processes

Four-year degree or equivalent experience

4+ years in people management

Built and managed a team of project managers/services team

Ability to take initiative and work proactively

Operational excellence in leading Services including resource management

Working knowledge of Microsoft Office

Proven ability to work independently in a dynamic, fast-moving environment

Team player

A logical approach to problem-solving and excellent eye for detail

Excellent verbal and written communication, interpersonal, and presentation skills

Ability to travel (5-10%)

Working Knowledge of RTSM

Working Knowledge of FDA and 21 CFR Part 11

Management in the RTSM sector

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Base pay: $100,000 - $200,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.