German Speaking Business Sales Development Specialist - Performance Management

## Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture ## Your role in a nutshell: To perform activities in the field of Sales Steering, with the aim of supporting the Enterprise Sales Steering (ESS) in Germany's B2B Small and Medium Enterprise business channels. Support includes but is not limited to project-, performance-, as well as administrative support. In terms of Project Management, provide administrative support to projects, workstreams and governance processes concerning their planning, development and implementation. In terms of Performance Management, support Senior Performance Management with Performance Data and Analytics to steer sales. Prepare, communicate and follow up on different analyses in the field of Sales Performance Management and provide input to the creation and development of supporting analysis tools. ## What you’ll do Performance Management: • Support Senior Performance Management with Performance Data and Analytics using platforms for actionable insights to steer sales • Leverage available tools, applications and capabilities or identify possibilities to implement such enablers. • Support sales lead tracking and related performance activities using Salesforce. Coordination and Business support: • Support overall VBG Detailed Budget planning and performance steering targets (in terms of administrative tasks, governance support) • Perform as a single point of contact for current processes to support team members in operational tasks • Work on ad-hoc tasks and provide proactive support through recommendations on actions • Provide PMO support for the following projects/activities: o Administration o Coordination and tracking of ongoing projects and activities, including acting as SPOC where required. o Annual projects with analysis, preparation and communication to relevant stakeholders o Operational and improvement projects to drive continuous growth and efficiency in the Sales Steering Team • Create and /or co-ordinate status reporting on projects and recurring processes. • Close cooperation with onshore Planning, Performance Management, Finance, Marketing and Sales teams ## Who you are • 4+ years work experience in a multinational sales environment in the telecom industry or 4+ years’ experience in PMO or performance analysis positions • Quick perception and ability to implement requirements in a flexible and timely manner • Proactive thinking and style of working • Ability to transfer knowledge • Basic project management experience • Self-motivated, independent worker and individual contributor • Experience and understanding of company internal systems, processes, organizational and functional structures, ideally Vodafone Business internal knowledge or ability to understand relevant structures in a fast-paced environment. • CRM system knowledge in Salesforce desired • Fluent, near native German and fluent English language skills • Highly advanced MS office (Excel, Access, Power Point) • Experience with reporting or analytics tools such as Qlik Sense, Tableau or Power BI is desirable. ## Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. ## What's in it for you * A dynamic and collaborative work environment that fosters innovation and continuous improvement. * The chance to influence customer experience and product optimisation at scale. * A dynamic environment where innovative ideas are always welcome * A collaborative community where your professional goals and work are supported by a diverse team * Access to internal and external trainings via other providers * A supportive internal coaching and mentoring culture * Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU) * Cafeteria package * Private Medical Services * Employee Assistance Program to support your well-being and mental health * Life and accident insurance * You can work remotely overseas for 20 days a year * 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption * You and your family members can enjoy several discounts from our partners * You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week ## VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. ## Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. ## Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA ## Follow us on social media * LinkedIn: https://www.linkedin.com/company/vois/ * Facebook: https://www.facebook.com/voisglobal * Instagram: https://www.instagram.com/voisglobal/