Operations Supervisor - Niagara Region Transit

• Reporting directly to the Operations Manager, the Supervisor is responsible for overseeing the daily operations of all Transportation-related operations in assigned areas.
• Primarily focusing on internal logistics and coordinating operations between other support team members
• This individual will work closely with Human Resources and Health & Safety to support operations while managing the individuals within the operation.
• Help fuel and maintain the cleanliness of all vehicles
• Directs the activities of staff, ensuring that drivers are meeting the standards set out in various Transportation contracts and ensuring business activities continue to be managed during staff vacation/sick leaves
• Monitors performance of staff through site visits, completed incident/collision reports and conducts follow-up when required, providing annual performance review input and resolving problems
• Coordinate with trainers to arrange driving evaluations, orientations and training
• KPI’s as directed, reviews with drivers and reports back to Operations Manager
• Available on-call for divisional emergencies which may include holidays and weekends
• Maintains work schedules and ensure coverage is provided at all times
• Functions as key contact to support teams such as maintenance, human resources and health and safety
• Cover runs when required
• Oversees the completion of monthly ghosting and deficiency reports
• Maintains paperwork and timesheets and oversees all elements of the process
• Ensures timely and accurate entering of payroll
• Serve as a contact to staff and assist in all forms of employee engagement and regular meetings
• Assist and co-ordinate driver on boarding and orientation processes for new hires
• Monitor employees license upgrades if necessary from start to finish
• Full-Time, Tuesday-Saturday, 3:00 pm-11:30 pm

Salary range is $59,000 to $63,000, plus benefits, company perks and optional RRSP

• You are safety focused
• You are a safe driver with a clean driving record
• You have a minimum valid full G Ontario Drivers license
• You can obtain a clean criminal record search with vulnerable sector screening
• You have a sound knowledge of the Greater Niagara Region including St Catharine's, Welland and surrounding area.
• You have the ability to work independently
• You possess solid communication skills

• You have post-secondary education or equivalent
• You have a minimum 2 years experience in a similar role
• You have knowledge of Word, Excel, PowerPoint and Outlook applications
• You have excellent, strong proven customer service experience
• Your transportation experience will be an asset *especially in an On-Demand service environment
• You have experience working in a unionized environment

• Employee Assistance Program
• Employee Referral Bonus
• Great company culture
• Award Winning
• Growth oriented company
• Subsidiary of Global Transportation Provider (Transdev)
• Employee recognition