Delivery Operations Associate

United Kingdom·Glasgowmid

OperationsOperations Manager

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Quick Summary

Key Responsibilities

Comfort working with data, spreadsheets, and financial reports to surface helpful insights and maintain accurate records.

Technical Tools

OperationsOperations Manager

Waracle are looking for a Delivery Operations Associate for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation.

We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.

This is a Hybrid role working from our Glasgow office 2 days a week.

Are you a collaborative, detail-oriented professional who loves bringing people, processes, and data together to make big things happen? Working at the heart of Waracle’s largest flagship account, you will play a central role in empowering our delivery teams, fostering an inclusive team culture, and driving key business outcomes. You’ll champion our balanced "3Ps" ethos—where People, Product, and Profit work together in a positive, supportive flywheel. If you thrive on building meaningful relationships, solving complex operational puzzles, and shaping a vibrant community, we would love to welcome you into our team.

Key aspects of the role include:

1. First Hello: An informal chat with your dedicated Talent Attraction Partner to talk about Waracle, what you want out of your next move, salary, benefits, and office hybrid working model.
2. Craft Showcase: A chance to demonstrate your real-world expertise. This will be a practical presentation.
3. Talking Impact: A collaborative deep dive into how you solve problems, work with others, and raise the bar, guided by our core values and competency framework.

Your Talent Attraction Partner will be in your corner through every step right up to your Welcome Ritual on day one

What We Offer

~2 min read

We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect:

✓Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions.

✓Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones.

✓Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind.

✓Flexible Working: We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are.

✓Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth.

✓Lifestyle Perks: Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts.

✓Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs.

✓Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back.