Security Operations Technical Program Manager

The Waymo Safety team works to promote and help to continuously improve the safety of Waymo’s fully autonomous driving technology. Our experts develop safety goals and strategies, and conduct safety engineering analyses to ensure safety is being considered throughout the design and development of our vehicles. The team develops and promotes safety strategies and policies for autonomous vehicles for its work with regulatory authorities, lawmakers, law enforcement and public and non-profit organizations. Our Safety Team also helps advise on compliance with applicable environmental, health, and safety regulations.

In this hybrid role, you will report to a Head of Physical Security Operations.

• Lead Security Operations Programs: Lead, plan, and execute strategic program initiatives for the Global Security Operations team.
• Support New Market Standups: Help coordinate security operations in new markets Waymo is entering, tracking and verifying what physical security personnel resources each location needs in place before it opens.
• Global Program Expansion: Oversee and drive the end-to-end execution of all Security Operations programs and strategic projects to scale physical security infrastructure and protect personnel and assets during global expansion.
• Identify Operational Improvements & Feedback: Identify operational improvement opportunities across the Global Security Operations landscape, sharing findings with the Security Governance & Standards team to refine security policies and standards.
• Deliver Operations Reporting: Help produce regular reports and updates for the Security Operations team, pulling coverage metrics, incident data, and guard performance KPIs.
• Coordinate Regional Guard Vendors: Support the coordination of guard vendors across regions, tracking coverage and performance, and working with Vendor Management team to address any vendor performance issues.

• BA/BS Degree: BA/BS degree in Project Management, Business Administration, Security Management, or a related field (or equivalent practical experience).
• Program Management Experience: 5+ years of experience in a chief of staff, business operations, or program management role.
• Security Expertise: Direct experience leading and delivering complex physical security programs.
• Effective Written & Verbal Communication: Exceptional verbal and written communication skills, with a proven ability to author executive briefings.
• AI & Security Technology Integration: Experience evaluating, piloting, and deploying AI-driven technologies to optimize physical security or operations workflows

• Cross-Functional Collaboration Expertise: Demonstrated track record aligning matrixed partners (such as Real Estate, Workplace, etc.) to deliver on physical programs and requirements.
• Active Project/Program Management Credentials: Active certification in program or project management.
• Executive & Leadership Deputy Experience: Proven experience serving as an operational deputy or program lead for security executives, compiling status briefs.

• This role is expected to travel approximately 5%