Chartered Accountant

• Qualified Chartered Accountant (CA) with 1–3 years of experience.

• Strong practical knowledge of accounting, GST, TDS, taxation and inventory.

• Hands-on experience with accounting or taxation software such as Tally, Zoho Books, Busy, Marg or similar platforms.

• Strong analytical and research skills.

• Ability to test software from an accountant's and a business user's perspective.

• Interest in technology, SaaS and product development

• Qualified Chartered Accountant (CA) with 2–3 years of experience.

• Strong practical knowledge of accounting, GST, TDS and inventory.

• Good communication and problem-solving skills.

• Comfortable interacting directly with customers.

• Ability to explain complex accounting and taxation concepts in simple language.

• Interest in technology and accounting software is an advantage.

Good-to-have skills

GST, TDS

• Research accounting, GST, TDS, inventory and taxation requirements for new product features.

• Explore and evaluate other accounting and taxation software to identify useful features and industry best practices.

• Suggest new features and improvements to the product based on practical accounting requirements.

• Perform functional QA and testing of accounting, GST, taxation, inventory and reporting features before release.

• Verify accounting entries, calculations, reports and compliance logic for accuracy.

• Identify functional gaps, edge cases and incorrect accounting or tax treatments.

• Work closely with the Product, Development and QA teams to explain accounting and taxation requirements.

• Stay updated with changes in GST, TDS, Income Tax and other relevant regulations.
 

• Resolve customer queries related to accounting, GST, TDS, TCS, inventory and taxation.

• Guide customers on correct accounting treatment and on using the software for complex transactions.

• Support the Customer Support team in resolving technical accounting and compliance-related queries.

• Train and guide support team members to improve their accounting and taxation knowledge.

• Analyse recurring customer queries and help create FAQs, SOPs and knowledge resources for the support team.

• Coordinate with the Product and Development team where customer queries call for product changes or improvements.

• Keep the team updated on important changes in GST, TDS and other applicable tax and compliance provisions.

We are hiring a Chartered Accountant for the position of Technical Head with an accounting and taxation software company based in Surat, Gujarat.

Location: VIP Road, Surat, Gujarat

Experience: 2–3 years