COO / SVP Ops

1. Operations & Service Delivery

• Own end-to-end operational delivery across mobility and transportation businesses.

• Build scalable operating processes and governance mechanisms across locations.

• Drive operational excellence across fleet utilisation, routing, scheduling, capacity planning and service delivery.

2. Fleet & Vendor Management

• Lead fleet strategy, acquisition, deployment, utilisation and lifecycle management.

• Build a robust ecosystem of fleet owners, transport vendors and driver partners.

3. Large Enterprise Accounts

• Own operational relationships with key strategic and enterprise customers.

• Drive customer satisfaction, retention and profitability.

4. P&L and Commercial Management

• Own the operating P&L and drive profitable growth.

• Ensure strong operational and financial discipline.

5. Technology & Process Transformation

• Drive automation, dashboards and data-led decision making.

6. People & Organisation Leadership

• Build and lead high-performing distributed teams.

7. Safety, Compliance & Risk

• Ensure highest standards of safety, compliance and risk management.

8. Strategic Leadership

• Partner with executive leadership to execute growth strategy. Ideal Candidate Profile

• 15+ years in fleet management, logistics, mobility, transportation or related industries.

• Proven experience managing large-scale distributed operations and enterprise accounts.

• Strong stakeholder management, commercial acumen and P&L ownership.

Bachelor degree in Engineering, Business, Operations, Logistics, Supply Chain or related discipline.

Must-have skills

fleet managementmobility